Emily Cruz
Marietta,GA
Summary
Energetic professional with 3+ years of experience in industry. Punctual employee dedicated to following safety procedures and protocols to avoid mishaps. Considered valuable and hardworking employee by supervisors and peers.
Overview
6
6
years of professional experience
Work History
Team Lead
Aqua-Tots Swim Schools
Marietta, GA
04.2022 - Current
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Trained new staff in relevant processes and procedures.
- Supported the manager in developing plans for future projects, initiatives and objectives.
- Provided support to junior staff during peak periods of workloads.
Cashier
The Honey Baked Ham Company
Kennesaw, GA
03.2021 - 04.2022
- Operated cash register efficiently and accurately, andprocessed payments by cash, check, credit card, gift card or automatic debit.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
- Assisted customers over the phone regarding store operations, product information and order placement.
Server/Customer Service Cashier
Willy's Mexicana Grill
Marietta, GA
12.2019 - 01.2021
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
Babysitter
Self-employeed
Passaic, NJ
06.2018 - 07.2019
- Greeting parents upon arrival home from work and providing updates on the day's events.
- Providing a safe environment for children to explore their curiosity and creativity.
- Engaging in age-appropriate activities like reading stories or playing games.
- Maintaining a positive attitude while being patient and understanding with the children.
Education
Criminal Justice
Kennesaw State University
Kennesaw, GA05-2025
Skills
- Coaching and Mentoring
- Professional telephone demeanor
- Customer Service
- Administrative Support
- Positive and professional
- Conflict Mediation
- Dispute Resolution
- Schedule Management
- Behavior monitoring
- Child Supervision
Languages
Spanish
Native/ Bilingual
Timeline
Team Lead
Aqua-Tots Swim Schools
04.2022 - Current
Cashier
The Honey Baked Ham Company
03.2021 - 04.2022
Server/Customer Service Cashier
Willy's Mexicana Grill
12.2019 - 01.2021
Babysitter
Self-employeed
06.2018 - 07.2019
Criminal Justice
Kennesaw State University
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