Emily Cruz
Beaverton,OR
Summary
Dynamic and results-oriented professional with extensive experience in educational and customer service roles. Excelled at John Lewis Middle School by enhancing student support and classroom management. Demonstrated exceptional relationship building and effective communication skills. Proficient in delivering personalized support and managing multiple tasks efficiently. Committed to continual improvement and positive outcomes.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
1
1
year of professional experience
Work History
Paraprofessional
John Lewis Middle School
03.2024 - 11.2024
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Server
Shoreacres Country Club
06.2023 - 11.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Passionate about learning and committed to continual improvement.
- Learned and adapted quickly to new technology and software applications.
Cashier
Jewels Osco
01.2024 - 03.2024
- Greeted customers entering store and responded promptly to customer needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Waukegan Highschool
Waukegan, IL05-2023
Skills
- Calm and patient demeanor
- Teacher support
- Effective communication
- Classroom support
- Small group and individual assistance
- Emotional support
- Student supervision
- Relationship building
Languages
Spanish
Native or Bilingual
Timeline
Paraprofessional
John Lewis Middle School
03.2024 - 11.2024
Cashier
Jewels Osco
01.2024 - 03.2024
Server
Shoreacres Country Club
06.2023 - 11.2024
High School Diploma -
Waukegan Highschool
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