Emily Cudahy
Eureka,CA
Summary
Enthusiastic Student Teacher with good leadership and interpersonal skills. Talented in providing strong quality instruction and creating positive learning environments. Dedicated to helping creative supportive, stimulating and learning-focused classroom environments.
Overview
6
6
years of professional experience
Work History
Front Desk/Tour Guide
Cal Poly Humboldt Admissions
05.2022 - Current
- Communicated professionally with customers, answering questions and addressing concerns to boost satisfaction.
- Built personal relationships with guests to promote positive experiences.
- Managed tour groups by keeping on schedule and quickly handling issues to promote positive experiences.
- Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
- Continued learning and updating knowledge about tour areas, culture and history to provide accurate, timely and exciting information to tour groups.
- Adapted to unexpected schedule changes by being flexible and adjusting itineraries to keep tours moving smoothly.
- Provided suggestions and recommendations for activities, restaurants and accommodations to keep customers entertained after tour hours.
- Utilized effective communication and problem-solving skills to quickly resolve customer issues.
Student Teacher
Cal Poly Humboldt
08.2023 - 06.2024
- Worked with classroom teacher to learn about current standards and best practices.
- Facilitated small group activities and one-on-one instruction to meet individual student needs.
- Assisted with management of classroom rules, procedures and expectations to instill discipline and observance of conduct code.
- Cultivated positive relationships with administration, teaching staff, and students.
- Promoted positive and productive learning environment to increase engagement and rapport with students and teachers.
- Utilized various teaching techniques and strategies to engage students in learning.
- Monitored student progress to provide feedback on assignments and guidance on areas requiring improvement.
- Encouraged critical thinking and problem solving skills to enable students to step out of comfort zone.
- Facilitated discussions and activities to promote student collaboration and engagement.
- Assisted in administering tests and other assessments to evaluate student progress.
- Created and developed lesson plans to meet students' academic needs.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
- Boosted cultural awareness by incorporating children's literature from world cultures.
Student Observer
Cal Poly Humboldt
10.2020 - 05.2022
- Mentored students individually to improve learning and understanding of material.
- Watched cooperating teacher and took notes on successful strategies
- Assisted lead teacher with maintaining classroom discipline.
- Utilized diverse technologies to approach teaching from different ways and engage students.
- Led small group and classroom activities focused on certain topics and special projects.
Waitress/Bus Help
Cheryl's Diner
05.2018 - 06.2021
- Served breakfast, lunch, and dinner to 50-100 customers per shift
- Memorized over 30 menu items and rotating specials to give customized recommendations
- Swiftly and successfully resolved conflict, resulting in customer satisfaction 100% of the time
- Warmly greeted new and returning customers and developed relationships, resulting in customer loyalty
- Performed opening and closing procedures to completeness and accuracy
- Rotated and restocked products as needed
- Memorized the use of two POS systems.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Bachelor's Degree in Liberal Studies Elementary Education With A Multiple Subject Teaching Credential - Education
Cal Poly Humboldt
Arcata, CA05.2024
Graduated -
Kern Valley High
Lake Isabella, CA05.2020
Skills
- Work great with others in a fast-paced environment
- Outgoing personality: I served customers at a fast-paced restaurant and gave daily tours to at least 30 people
- Fast learner: I moved from bussing tables to waitressing in 2 months
- Experience with POS systems, Zoom, Google Sheets, forms, and desktops
- Very organized and logical when it comes to completing tasks: I have helped complete work on developing a tour guide app for Cal Poly Humboldt
- Strong interpersonal skills
- Guest Relations
- Training and Mentoring
- Public Speaking
Pronouns
She/Her
Awards
High School Principal list- Kern Valley High CSF recipient- Kern Valley High Presidential Scholar Fall 2020 - Cal Poly Humboldt Dean List FA 21 SP 22 - Cal Poly Humboldt
Timeline
Student Teacher
Cal Poly Humboldt
08.2023 - 06.2024
Front Desk/Tour Guide
Cal Poly Humboldt Admissions
05.2022 - Current
Student Observer
Cal Poly Humboldt
10.2020 - 05.2022
Waitress/Bus Help
Cheryl's Diner
05.2018 - 06.2021
Bachelor's Degree in Liberal Studies Elementary Education With A Multiple Subject Teaching Credential - Education
Cal Poly Humboldt
Graduated -
Kern Valley High
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