Motivated Veterinary Technology student with great communication and critical thinking abilities. Successful at approaching and solving various problems with practical solutions. Team-oriented and ready to learn. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
CSR Representative and Part-Time Intern
Wachusett Animal Hospital and Pet Retreat
11.2023 - Current
Greeted visitors and provided them with assistance.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Scheduled appointments for clients, customers, and other visitors.
Maintained a neat reception area by organizing materials and tidying up furniture.
Updated daily log book with information about visitors entering the premises. Ensured that all necessary forms were completed accurately prior to submitting them for processing.
Performed data entry tasks into various computer systems accurately and promptly.
Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Responded to inquiries from internal staff members regarding office operations issues such as mail delivery or office equipment maintenance.
Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Knowledge of how to use ImproMed
Assisted in surgical procedures, maintaining sterile conditions and providing crucial support to veterinary staff.
Improved client satisfaction with thorough communication regarding their pets' medical needs and treatment plans.
Enhanced patient care by assisting veterinarians with diagnostic tests and treatments.
Contributed to the successful treatment of patients by administering medications and vaccines as directed by veterinarians.
Gained valuable hands-on experience working alongside skilled veterinary professionals in real-world clinical settings.
Safely restrained animals during examinations or procedures when necessary, minimizing the risk of injury or discomfort for all involved parties.
Veterinary Technician Intern
Michelle Emmott
05.2025 - 07.2025
Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
Restrained animals to protect veterinarians from potential harm.
Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.
Contributed to team success by supporting colleagues when needed during emergencies or critical cases requiring additional assistance.
Administered medications to animals in treatment and documented changes in condition.
Collected patient biopsies and blood samples for laboratory analysis.
Triaged incoming patients to determine treatment needs and urgency of care.
Kennel Technician
Gardner Animal Care Center
08.2021 - 10.2023
Provided daily care and monitoring of animals, including feeding, watering, cleaning cages and administering medications.
Maintained records of animal feedings, treatments and other updates.
Ensured cleanliness of kennels through regular sanitizing and disinfecting protocols.
Monitored animals for signs of illness or distress and reported to supervisor immediately.
Performed minor grooming services such as brushing fur coats and trimming nails.
Organized inventory of food, bedding supplies, toys and other items needed for animal care.
Managed kennel facility by scheduling appointments, managing customer inquiries and maintaining a safe environment for both staff and animals.
Provided humane treatment of all animals at all times.
Exercised dogs regularly according to individual needs.