Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Emily Cunningham

Woodstock,GA

Summary

Dynamic hospitality professional with a strong work ethic and exceptional customer service skills. Proven ability to engage guests and ensure cleanliness standards while effectively managing cash handling. Recognized for fostering team collaboration and delivering memorable dining experiences in high-pressure environments.

Overview

5
5
years of professional experience

Work History

Expo Runner

JDs on Main
Woodstock, GA
10.2025 - Current
  • Ensured all food leaving the kitchen met presentation and quality standards
  • Verified dishes were complete with correct garnishes and modifications
  • Coordinated between kitchen and service staff to maintain efficient workflow
  • Helped manage pacing to ensure timely service for guests

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Server

Reel
Woodstock, GA
02.2025 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared.
  • Provided attentive service during high-volume.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Shift Lead

CVS Pharmacy
Woodstock, GA
08.2024 - 01.2025
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.

Shift Lead

Panera Bread
Woodstock, GA
08.2023 - 09.2024
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Monitored cash transactions to maintain accuracy and compliance.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.

Froster

Nothing Bunt Cakes
Woodstock, GA
10.2021 - 05.2022
  • Ensured all food leaving the kitchen met presentation and quality standards
  • Verified dishes were complete with correct garnishes and modifications
  • Coordinated between kitchen and service staff to maintain efficient workflow
  • Helped manage pacing to ensure timely service for guests
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

Master Of International Business Management - Business Management

Chattahoochee Technical College
Marietta, GA

High School Diploma -

Woodstock High School
Woodstock, GA
05.2023

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service expertise
  • Memory retention
  • Customer service
  • Cleanliness standards
  • Safe food handling
  • Food running
  • Service prioritization
  • Team collaboration

Languages

Spanish
Professional Working
Portuguese
Native or Bilingual

Timeline

Expo Runner

JDs on Main
10.2025 - Current

Server

Reel
02.2025 - Current

Shift Lead

CVS Pharmacy
08.2024 - 01.2025

Shift Lead

Panera Bread
08.2023 - 09.2024

Froster

Nothing Bunt Cakes
10.2021 - 05.2022

Master Of International Business Management - Business Management

Chattahoochee Technical College

High School Diploma -

Woodstock High School