Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Emily Davis

Green River

Summary

Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.

Overview

3
3
years of professional experience

Work History

Motorclothes Associate

Harley Davidson Inc
Green River
04.2024 - 08.2024
  • Recovered and organized stock throughout each shift to keep racks customer-ready.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Greeted customers promptly to engage and assist with apparel needs.
  • Handled returns and exchanges according to company policies.
  • Responded promptly to customer inquiries via phone or email in a courteous manner.
  • Updated pricing to reflect permanent changes and temporary sales drops.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.

Shop Assistant

Good Vibes Garage
Laramie
12.2023 - 03.2024
  • Handled returns and exchanges according to company policies.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Processed sales transactions at the cash register accurately and efficiently.
  • Organized supplies and tracked stock levels to maintain inventory records and request reorders.
  • Helped shop personnel complete assignments.
  • Operated cash registers, processed transactions, and handled cash accurately.
  • Utilized product knowledge to make recommendations to customers based on their needs.
  • Greeted customers and provided assistance with product selection.
  • Resolved customer complaints in a professional manner.
  • Answered phone inquiries regarding store hours, product availability, pricing.
  • Assisted parts personnel with managing inventory, receiving and stocking.
  • Drove company vehicles to transport tools, equipment and supplies to and from work sites.

Service Advisor

Baker Garage
Baker City
01.2022 - 09.2022
  • Greeted customers and assessed needs with professionalism and courtesy.
  • Promoted products and services during service, account management, and order calls.
  • Prepared invoices for services rendered and collected payments efficiently.
  • Resolved customer complaints promptly while maintaining a courteous demeanor.
  • Provided detailed estimates of repair costs, labor times, and parts prices.
  • Reviewed completed service orders to ensure compliance with dealership standards.
  • Maintained accurate records of customer interactions and inquiries.
  • Contacted customers regarding service upgrades, new offerings, and account changes.

Education

Medical Coding And Billing

DeVry University
Lisle, IL
07-2025

Associates in Applied Service Management - Automotive

Wyotech
Laramie, WY
06-2023

Skills

  • Customer support
  • Inventory management
  • Effective communication
  • Data entry
  • Product knowledge
  • Excellent written and verbal communication
  • Time management
  • Problem-solving
  • Inventory and stocking
  • Professional demeanor
  • Microsoft applications proficiency
  • Goal-oriented mindset
  • Customer assistance
  • Telephone etiquette
  • Safety and cleanliness standards

Accomplishments

  • National Society of Leadership and Sucess

Timeline

Motorclothes Associate

Harley Davidson Inc
04.2024 - 08.2024

Shop Assistant

Good Vibes Garage
12.2023 - 03.2024

Service Advisor

Baker Garage
01.2022 - 09.2022

Medical Coding And Billing

DeVry University

Associates in Applied Service Management - Automotive

Wyotech

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