Emily Dawes

• Consulted founder to optimize internal operations: co-developed employee handbook, digital scheduling tools, and customized timesheets to strengthen retention, clarify expectations, and build transparent communication pathways between leadership and staff.
• Designed and led immersive outdoor programs for 180 participants weekly: guided interpretive hikes for neurodiverse population utilizing mindfulness and nature-based learning to spark connection and community among participants.
• Co-developed and facilitated experiential lesson plans: collaborated with 5 on-site guides, aligning activities with developmental needs and engagement goals.
• Built trust-driven relationships with 30 families: provided consistent communication and gathered client feedback to enhance program delivery and ensure proper support to participants.
  

Project & Program Coordination

• Managed a budget of approximately $70,000 annually to support operations across outdoor leadership programs.
• Onboarded, supervised and trained a team of 6 educators, coordinating training, scheduling, and performance evaluations.
• Evaluated program outcomes through participant data and client feedback from 200+ participants annually, using insights to refine strategy and enhance program delivery.
• Implemented new employee compensation models to improve retention and operational efficiency.
• Designed and implemented educational work flows for educators to utilize in the field.
• Partnered with 12 community organizations to fund and deliver no-cost programming for low income demographics.

Built and scaled an 8-week summer camp from ground zero.

• Delivered immersive, multi-age programs blending adventure education, creative arts, and nature-based learning for up to 20 children weekly.
• Recruited, trained, and led a team of seasonal counselors: strong culture of trust, adaptability, and shared purpose while ensuring alignment with program values and safety standards.
• Drove customer acquisition and retention: cultivated trusted relationships with 10+ families across Bay Area and Lake Tahoe, consistently achieving full enrollment through high-touch engagement and word-of-mouth growth.
• Led day-to-day operations for a cross-functional seasonal team: oversaw scheduling, logistics, equipment, and safety readiness in fast-paced, dynamic outdoor settings.
• Owned end-to-end program logistics: registration, communications, and on-the-ground execution ensuring the best camp experience EVER.