Audra Bryan
Las Cruces,NM
Summary
Dedicated student/professional with strong customer service and problem solving skills. Proven ability to enhance guest experiences and maintain operational efficiency in customer service environments. Focused on customer satisfaction and accessibility to ensure a positive experience.
Overview
8
8
years of professional experience
Work History
ProShop Clerk
RedHawk Golf Course
Las Cruces, New Mexico
05.2026 - Current
- Provided exceptional customer service to enhance overall guest experience.
- Assisted customers with product selection and golf equipment inquiries.
- Processed sales transactions accurately using point-of-sale systems.
- Resolved any complaints from customers in an efficient manner while ensuring satisfaction was achieved on both sides of the issue.
- Responded to customer inquiries regarding store information such as hours of operation, location, and services offered.
- Maintained cleanliness and organization of the pro shop environment.
- Performed opening and closing procedures for the store including counting register funds, setting up and breaking down displays, and organizing merchandise.
Student Aide
NMSU Aggie Cupboard
Las Cruces, New Mexico
08.2022 - 05.2026
- Delivered exceptional customer service to diverse student populations.
- Assisted patrons in selecting food and resources from the Aggie Cupboard.
- Managed client check-in process to ensure smooth operations.
- Collaborated with team members to restock supplies efficiently.
- Organized inventory and maintained cleanliness of storage areas.
- Implemented an inventory tracking system to improve accuracy in stock management and reduce food waste.
- Trained new volunteers and employees on operational procedures, as well as ethical standards, fostering a collaborative and safe work environment.
- Implemented safety protocols for food handling and distribution activities.
- Maintained a healthy relationship with the community to help boost community contribution.
Sales Representative
Dixon Golf
Las Cruces, New Mexico
06.2024 - 08.2025
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Executed product demonstrations to educate customers on features and benefits.
- Developed relationships with clients to enhance customer satisfaction and loyalty.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Participated in promotional events to increase brand awareness and engagement.
Golf Coach
The First Tee of Southeastern NM
Roswell, New Mexico
05.2018 - 05.2022
- Developed individualized coaching plans to enhance players' skills and performance.
- Led training sessions focused on skill development, ensuring adherence to safety protocol.
- Mentored children in the game of golf while creating a safe and fun learning environment.
- Fostered a positive learning environment, promoting respect and sportsmanship among youth participants.
- Evaluated participant progress through assessments, providing constructive feedback for improvement.
- Collaborated with parents to address concerns and encourage youth involvement in programs.
Education
High School Diploma -
Goddard High School
Roswell, NM05-2022
Bachelor of Arts - Cognitive Psychology
New Mexico State University
Las Cruces, NM08-2026
Bachelor of Arts - Criminal Justice
New Mexico State University
Las Cruces, NM08-2026
Skills
- Customer service
- Inventory management
- Problem solving
- Conflict resolution
- Effective communication
- Leadership qualities
- Patience and empathy
- POS system operation
Timeline
ProShop Clerk
RedHawk Golf Course
05.2026 - Current
Sales Representative
Dixon Golf
06.2024 - 08.2025
Student Aide
NMSU Aggie Cupboard
08.2022 - 05.2026
Golf Coach
The First Tee of Southeastern NM
05.2018 - 05.2022
High School Diploma -
Goddard High School
Bachelor of Arts - Cognitive Psychology
New Mexico State University
Bachelor of Arts - Criminal Justice
New Mexico State University