EMILY DELEON
Clyde,TX
Summary
Polished and professional administrative professional equipped to handle guest needs in personal and medical environments. Handles requests, mail, and clerical requirements with strong attention to detail and good multitasking abilities. Organized and efficient in managing files and reports. Detail-oriented and skilled administrative professional keeps reception areas clean, neat and presentable to give positive impression to all guests. Effortlessly coordinate documents, digital files and correspondence to support high-volume operations. Offering excellent clerical, time management and multitasking abilities developed over 8 years of related experience. Hardworking and focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success. Prepares and distributes statements to customers while maintaining comprehensive, accurate records. Accustomed to answering questions, providing information and resolving concerns. Good communication, organizational and multitasking abilities.
Overview
14
14
years of professional experience
Work History
Medical Billing Specialist
Skinner Medical Billing
Eastland, TX
06.2023 - Current
- Make sure all charges are up to date and all information is correct
- Call patients and facilities to get more information on patients' insurance and other information to ensure that billing is charged correctly
- Answer incoming phone calls and ensure HIPPA compliance procedures are followed
- Handle VA and all types of Insurance Claims and Charges
- Handle over 38 different Doctors and Nurse Practitioners Patients and Facilities
- Use clerical abilities to support needs of office staff and back up administrative team members
- Accept incoming mail and packages and route to appropriate staff
- Support the work of office staff by providing skilled clerical assistance.
- Contacted insurance providers to verify insurance information and obtain billing authorization.
- Adhered to HIPAA regulations when handling confidential patient information.
- Posted charges, payments and adjustments.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
- Developed procedures for efficient data entry processes to maintain accurate records.
- Performed month-end closing activities including preparation of accruals and adjusting entries as needed.
Nursery Worker
UNITED METHODIST CHURCH
SWEETWATER, TX
04.2019 - Current
- Provide a welcoming and safe space for all children, infants through Preschool
- Assist the Nursery Director with all activities
- Support the ministry of United Methodist Church
- Communicated directly with parents to provide feedback and updates on behavior and development
- Collaborated with personnel to implement new lessons, activities, and resources for continued improvement and development
- Oversaw snack times to maintain order and cleanliness
- Sanitized surfaces, toys, and all common areas on frequent basis to prevent germ spread
- Safeguarded children from preventable incidents by maintaining safe, clean, and enriching environment and maintaining active first-aid and CPR certifications
- Supervised and cared for children ranging in ages from 3 months to 4 years old
- Planned and implemented age-appropriate activities to stimulate growth and development
- Monitored all play equipment and toys for safety.
Receptionist
LUDLUM MEASUREMENTS
SWEETATER, TX
10.2014 - 06.2023
- Act as gatekeepers for the office
- Allow access to other employees, answer phones, transfer calls, schedule appointments, answer questions, give directions, and manage the flow of traffic in the office
- Share information about office hours, procedures, and requirements to resolve walk-up and telephone questions
- Answer incoming office calls over multi-line system and answer questions, take messages, or transfer to desired extensions
- Use clerical abilities to support needs of office staff and back up administrative team members
- Issue badges and log incoming visitors to meet security standards
- Accept incoming mail and packages and route to appropriate staff
- Pick up, organize, and wipe down reception regularly to keep area professional and clean
- Support the work of office staff by providing skilled clerical assistance
- Greet every visitor with friendly smile and immediate offer of knowledgeable assistance
- Answer telephone calls to provide information, take messages, and set up appointments.
- Maintained sales records with payment details and invoices.
- Prepared bank reconciliations, managed field audits and reviewed accounting records for accuracy.
- Maintained accurate records of financial transactions and organized ledgers.
- Reviewed purchase documents and company receipts for reconciliation with statements.
- Reconciled account balances with general ledger entries on a regular basis.
- Processed accounts receivable and payable and handled bank reconciliations.
Bank Teller
FIRST FINANCIAL BANK
SWEETWATER, TX
04.2010 - 10.2014
- Serve customers by completing account transactions
- Provide account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, and recording night and mail deposits
- Sell cashier's checks, traveler's checks, and series e bonds
- Employ excellent money handling abilities to operate and balance cash drawer daily
- Update customer accounts with new balance, payment, and transfer information
- Monitor customer behaviors and present documentation to detect signs of fraud by and toward bank customers
- Handle diverse customer needs to develop and retain loyal relationships
- Listen to customers and recognize stated and unstated needs to effectively cross-sell bank products
- Follow company and regulatory policies to protect customer and bank assets
- Contribute to bank's successful referral program and use applicable technology and programs to effectively show results
- Develop relationships with customers, suggest suitable bank services, and meet banking needs
- Verify the integrity of deposit checks and money orders to protect customers and the bank from fraud
- Order an appropriate supply of cash each day to meet expected demands
- Maintain accurate and balanced cash drawers by carefully counting funds and quickly investigating any discrepancy
- Serve as first point of contact for clients and display positive first impressions through friendly and expert customer service.
- Processed accounts payable and receivable transactions.
- Conducted monthly bank reconciliations.
- Resolved billing discrepancies with vendors or customers promptly.
Education
Bachelor of Science - HEALTH INFORMATION MANAGMENT
SOUTHERN New Hampshire UNIVERSITY
03.2021
Associate of Science - Health Information Technology
TEXAS STATE TECHNICAL COLLEGE
03.2014
High School Diploma -
GORMAN HIGH SCHOOL
05.2004
Skills
- Multi-line telephone operation
- Information protection
- Clerical support
- Reception desk management
- Greet visitors
- Answer telephone calls
- Planning
- Teamwork
- Coordination
- Motivation
- Task prioritization
- Accounts Payable
- Collections Management
- Insurance Verification
- Patient Billing
Timeline
Medical Billing Specialist
Skinner Medical Billing
06.2023 - Current
Nursery Worker
UNITED METHODIST CHURCH
04.2019 - Current
Receptionist
LUDLUM MEASUREMENTS
10.2014 - 06.2023
Bank Teller
FIRST FINANCIAL BANK
04.2010 - 10.2014
Bachelor of Science - HEALTH INFORMATION MANAGMENT
SOUTHERN New Hampshire UNIVERSITY
Associate of Science - Health Information Technology
TEXAS STATE TECHNICAL COLLEGE
High School Diploma -
GORMAN HIGH SCHOOL
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