Emily Delgado
Fort Wayne,Indiana
Summary
Experienced with facilitating communication between Spanish and English speakers. Utilizes linguistic expertise to ensure accurate and effective interpretation in diverse settings. Track record of maintaining confidentiality and cultural sensitivity while delivering clear and precise translations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Townhouse Retirement Home
Fort Wayne, IN
08.2024 - Current
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Cashier
Lowes
Fort Wayne, IN
02.2024 - 09.2024
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Spanish Medical Interpreter
Mathew 25
Fort Wayne, IN
04.2023 - 12.2023
- Maintained strict confidentiality when handling sensitive patient information following HIPAA guidelines.
- Assisted healthcare professionals in delivering culturally sensitive care to Spanish-speaking patients.
- Bridged language barriers, allowing Spanish-speaking patients to have equal access to healthcare services.
- Interpreted services to families during process of scheduling initial visit and coordination of ongoing treatment.
Cashier
Goodwill
Fort Wayne, IN
06.2023 - 10.2023
- My proactive approach ensured a positive customer experience, setting a high standard for professional interaction and operational cleanliness
- Provided excellent customer service by anticipating needs and responding promptly to requests
- Demonstrated ability to interact with customers in a friendly and professional manner
- Greeted and accommodated guests, building positive experience from first interaction
- Operated cash register and accurately processed payments, returns, and exchanges
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner
- Cleaned work surfaces throughout the day to keep facility sanitary at all times
Baker
Crumbl Cookies
Fort Wayne, IN
12.2022 - 06.2023
- Iced and frosted cookies
- Takes orders and prepares them
- Balling dough
- Wash dishes
- Fold boxes
- Maintained high standards of hygiene and cleanliness in the kitchen to comply with health and safety regulations
- Stocked, prepped, and cleaned bakery to complete daily opening and closing duties
Education
High School Diploma -
South Side High School
Fort Wayne, Indiana06.2021
Skills
- Spanish
- Strong work ethic
- Exceptional customer service
- Cash handling
- Task prioritization
- Team collaboration
Certification
- First Aid Certification - American Red Cross.
- Spanish Medical Interpreting Course
Languages
Spanish
Native or Bilingual
Timeline
Server
Townhouse Retirement Home
08.2024 - Current
Cashier
Lowes
02.2024 - 09.2024
Cashier
Goodwill
06.2023 - 10.2023
Spanish Medical Interpreter
Mathew 25
04.2023 - 12.2023
Baker
Crumbl Cookies
12.2022 - 06.2023
High School Diploma -
South Side High School