Emily DeRaad
Leola,SD
Summary
Dynamic professional with a strong background in the hospitality and service industry, demonstrated by impactful roles at Cattail Crossing Golf Course and Hangar 9. Excelled in customer service and team collaboration, significantly enhancing customer satisfaction and workplace efficiency. Skilled in maintaining high standards of cleanliness and organization, adept at multitasking to deliver exceptional service.
Overview
3
3
years of professional experience
Work History
Cook
Cattail Crossing Golf Course
06.2022 - 10.2024
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
Airport Ramp Agent
Hangar 9
01.2022 - 08.2022
- Managed the front desk which included taking phone calls, and talking to customers.
- Cleaned airplanes between flights.
- Maintained clean, orderly work environment free of hazards.
- Contributed to a positive work environment by fostering teamwork among fellow ramp agents while executing tasks effectively.
Education
No Degree - Aviation
Lake Area Technical College
Watertown, SDHigh School Diploma -
Ipswich High School
Ipswich, SD05-2022
Skills
- Customer service
- Team collaboration
- Cleaning and organization
- Multitasking and organization
- Hospitality and service industry background
Timeline
Cook
Cattail Crossing Golf Course
06.2022 - 10.2024
Airport Ramp Agent
Hangar 9
01.2022 - 08.2022
No Degree - Aviation
Lake Area Technical College
High School Diploma -
Ipswich High School
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