Emily Despain
Plain City,US
Summary
Professional with experience in support and supervision, prepared for leadership in dynamic department. Adept at fostering team collaboration, ensuring reliability, and adapting to evolving demands. Skilled in conflict resolution, effective communication, and operational efficiency. Highly valued for strong organizational skills and results-driven approach.
Overview
23
23
years of professional experience
Work History
Associate Support Department Supervisor
Home Depot
10.2001 - Current
- Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates
- Conduct exit interviews to identify reasons for employee termination
- Administer compensation, benefits and performance management systems, and safety and recreation programs
- Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion and employee benefits
- Identify staff vacancies and recruit, interview and select applicants
- Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems
- Contract with vendors to provide employee services, such as food service, transportation, or relocation service
- Plan, organize, direct, control or coordinate the personnel, training, or labor relations activities of an organization
- Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, and administering disciplinary procedures
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Interceded between employees during arguments and diffused tense situations.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Plan and conduct new employee orientation to foster positive attitude toward organizational objectives
- Reduced employee turnover rates by implementing career development opportunities and mentorship programs within the department.
- Developed strong relationships with cross-functional teams, fostering collaboration and communication across departments.
- Managed staff scheduling to optimize coverage during peak hours while adhering to budget limitations.
- Acted as a Subject Matter Expert for associate support issues, providing guidance and expertise to colleagues across various departments when needed.
Education
High School Diploma - General
Ben Lomond High School
Ogden, UT05.2001
Skills
- Communication Verbal and Written
- Customer Service
- Office 365
- Training and coaching
- Relationship Building
- Scheduling and calendar management
- Event Coordination
- Employee engagement
- Strong leadership
Timeline
Associate Support Department Supervisor
Home Depot
10.2001 - Current
High School Diploma - General
Ben Lomond High School
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