Emily Dias
San Clemente,CA
Summary
Professional supply chain professional prepared to enhance operational workflows and streamline logistics. Known for collaborative approach and achieving results through effective team management. Demonstrates strong analytical skills and flexibility in adapting to changing demands. Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results. Diligent sales associate with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Supply Chain Management Specialist
United States Marine Corps
08.2023 - Current
- Built comprehensive inventory systems to track current supply chain data.
- Optimized supply chain processes by implementing data-driven analysis and forecasting methods.
- Collaborated with cross-functional teams to develop and execute end-to-end supply chain strategies that supported business objectives.
- Supported senior company leaders by delivering reports outlining performance to drive process improvements.
- Facilitated cross-functional team meetings to ensure alignment on supply chain goals and objectives.
- Improved operational efficiency with adoption of cutting-edge supply chain management software.
- Worked effectively in fast-paced environments.
Sales Associate
Champs Sports
04.2022 - 06.2023
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Used in-store system to locate inventory and place special orders for customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prioritized helping customers over completing other routine tasks in store.
- Managed returns, exchanges and refunds in accordance with store policy.
Cashier
Montilio's Baking
03.2021 - 03.2022
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card, and check transactions to complete customer purchases.
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Implemented loss prevention strategies, reducing instances of theft at checkout.
Education
High School Diploma -
Oliver Ames High School
North Easton, MA06-2023
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Product knowledge
- Refunds and exchanges
- Complex Problem-solving
- ID verification
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Trained and mentored over 20 new employees.
- Resolved product issue through consumer testing.
Certification
- Occupational Hygiene and Safety Administration (OSHA) Certified
Languages
Portuguese
Native or Bilingual
Spanish
Limited Working
Timeline
Supply Chain Management Specialist
United States Marine Corps
08.2023 - Current
Sales Associate
Champs Sports
04.2022 - 06.2023
Cashier
Montilio's Baking
03.2021 - 03.2022
High School Diploma -
Oliver Ames High School
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