Emily Dodd
Paradise,CA
Overview
26
26
years of professional experience
Work History
Assistant Store Manger
Dollar General
Paradise, CA
05.2023 - 06.2024
- Assisted store manager in overseeing daily operations, including inventory management, staff scheduling, and customer service
- Trained and mentored new employees on company policies, procedures, and customer service standards
- Collaborated with the store manager to develop and implement effective merchandising displays to drive sales
- Managed cash handling procedures, ensuring accuracy and compliance with company guidelines
- Resolved customer complaints or concerns promptly and effectively to maintain high levels of customer satisfaction
- Assumed responsibility for opening or closing the store as needed, ensuring security measures were followed at all times
- Developed strong relationships with customers through exceptional service delivery and personalized assistance
- Maintained accurate records of sales, inventory, and employee attendance
Team Member
Jack in the Box
Oroville, CA
02.2013 - 11.2013
- Selected food items from serving and storage areas and placed them in dishes, on serving trays, and in takeout bags.
- Washed dishes.
- Responsible for monitoring incoming orders.
- Stocked cupboards and refrigerators.
- Stored food in designated containers and storage areas to prevent spoilage.
- Carried food supplies, equipment, and utensils to and from storage and work areas.
- Washed, peeled and cut various foods to prepare for cooking and serving.
- Cleaned work areas, equipment, utensils, dishes, and silverware.
- Removed trash and cleaned kitchen garbage containers.
Parts department/ Rental manager
Travel 'n' Fun
Chico, CA
06.1998 - 07.2001
- Received payment by cash, check, credit cards, vouchers, and automatic debits.
- Resolved customer complaints.
- Established and identified prices of goods, services and admission, and tabulated bills using calculators, cash registers, and optical price scanners.
- Maintained clean and orderly checkout areas.
- Counted money in cash drawers at the beginning of shifts to ensure that amounts were correct and that there was adequate change.
- Stocked shelves, and marked prices on shelves and items.
- Greeted customers and discussed the type, quality and quantity of merchandise.
- Recommended and provided advice on a wide variety of products and services.
- Issued receipts, refunds, credits, and change due to customers.
- Filed rental contracts in alphabetical order.
- Answered 5 line telephone system.
- Scheduled appointments for service work to be done on customers RVs and trailers.
- Scheduled the rentals of the RVs and the trailers and made sure that they had sufficient walkthroughs and instruction, so customers knew how to use the trailer they were renting, making sure that their vacation and travel was the best it could be.
Timeline
Assistant Store Manger
Dollar General
05.2023 - 06.2024
Team Member
Jack in the Box
02.2013 - 11.2013
Parts department/ Rental manager
Travel 'n' Fun
06.1998 - 07.2001