Emily Dominguez
Hamilton,OH
Summary
Dynamic Team Lead with a proven track record at Kutol Hand Care Specialist, excelling in performance improvement and employee training. Enhanced productivity by streamlining workflows and fostering teamwork, Skilled in conflict resolution and equipment maintenance, committed to driving results and promoting a positive work environment.
Overview
4
4
years of professional experience
Work History
Teamlead
Kutol Hand Care Specialist
07.2024 - Current
- Led cross-functional teams to enhance product development processes and improve team collaboration.
- Implemented new training programs to elevate employee performance and ensure adherence to safety standards.
- Streamlined workflows by identifying process inefficiencies, resulting in increased productivity across departments.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Worked different stations to provide optimal coverage and meet production goals.
- Executed routine inspections and troubleshooting of technology and machinery to uphold operational standards.
Team Member
Smoochies Boba & Crepes
7100 Foundry Row, Liberty Township, OH 45069
04.2023 - 10.2023
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Assisted with inventory counts and stocking of merchandise.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted customers in selecting merchandise best suited to needs.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
- Enhanced store security measures, reducing incidents of theft and loss.
Team Member
Chick-fil-A
3403 Princeton Rd, Fairfield, OH 45011
06.2022 - 01.2023
- Provided exceptional customer service in fast-paced environment, ensuring positive guest experiences.
- Operated kitchen equipment safely and efficiently, adhering to health and safety standards.
- Assisted team members with food preparation, maintaining quality and presentation standards.
- Managed inventory levels, ensuring stock availability for smooth operations throughout shifts.
- Collaborated with team to maintain cleanliness and organization of dining area and kitchen space.
- Adapted quickly to new tasks and responsibilities, demonstrating flexibility in various roles.
- Implemented efficient workflows during peak hours, enhancing overall service speed and accuracy.
- Trained new team members on operational procedures and customer service best practices.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
Education
High School Diploma -
Hamilton High School Ohio
1165 Eaton Ave, Hamilton, OH 4501305-2025
Skills
- Attention to detail
- Conflict resolution
- Performance improvement
- Production monitoring
- Product management
- Relationship building
- Equipment maintenance
- Employee training
Timeline
Teamlead
Kutol Hand Care Specialist
07.2024 - Current
Team Member
Smoochies Boba & Crepes
04.2023 - 10.2023
Team Member
Chick-fil-A
06.2022 - 01.2023
High School Diploma -
Hamilton High School Ohio