Emily Doucette
Saint Augustine,FL
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Employee
Shell RKPT
Rockport, MA
06.2024 - Current
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Assisted with customer requests and answered questions to improve satisfaction.
- Utilized various software and tools to streamline processes and optimize performance.
- Completed routine maintenance and repair.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Updated and maintained databases with current information.
- Maintained cleanliness of the stockroom by sweeping floors and wiping down shelving units regularly.
- Organized merchandise and stockroom shelves to ensure a neat and orderly display.
- Monitored stock room supplies such as packaging materials, labels, tags. ensuring adequate levels were maintained at all times.
- Performed inventory cycle counts as needed to maintain accurate records of quantity on hand.
- Received purchase orders from vendors and prepared packing slips for outgoing shipments accordingly.
- Assisted customers with locating requested items within the store or stockroom area.
Summer Nanny
Care.com Inc
Manchester-by-the-Sea, MA
05.2024 - 08.2024
- Developed a positive relationship with the children by providing support, guidance, and encouragement.
- Assisted in teaching basic life skills such as hygiene habits, manners, self-care routines.
- Communicated effectively with parents regarding any changes or updates pertaining to their child.
- Organized and facilitated daily activities such as arts and crafts, outdoor games, and reading.
- Adapted easily to different environments while remaining patient under pressure.
- Maintained a safe environment for the children by following safety guidelines and procedures.
- Performed light housekeeping duties related to child care such as laundry, tidying up play areas.
- Transported children to appointments or recreational activities when needed.
- Enforced rules consistently while also understanding individual needs of each child.
- Regulated children's schedules to balance rest, learning and play.
Brand Ambassador
Old Navy
Danvers, MA
03.2023 - 05.2023
- Operated cash register to process customer purchases.
- Organized backroom storage area according to company standards.
- Maintained a safe work environment by following all safety protocols.
- Responded promptly to customer inquiries regarding product availability or pricing information.
- Provided excellent customer service by addressing customer concerns quickly and professionally.
- Checked out customers in an efficient manner while maintaining positive attitude.
- Assisted other departments with stocking duties when necessary.
- Stocked shelves with merchandise throughout the store.
- Greeted customers upon entering the store and provided assistance as needed.
Busser
Supinos Resturant & Bar
Danvers, MA
06.2018 - 08.2019
- Took initiative to help others whenever necessary.
- Stocked ice buckets, water pitchers, wine glasses or other bar items as needed.
- Maintained cleanliness of restaurant dining area throughout shift.
- Maintained a friendly attitude towards customers at all times.
- Ensured that each table was properly set before seating guests.
- Adhered to sanitation guidelines when handling food and beverage items.
- Bussed and reset tables in an orderly fashion.
- Swept floors, washed walls and windowsills, emptied trash receptacles and cleaned restrooms when needed.
Education
High School Diploma -
Flagler College
Saint Augustine, FL05-2027
Skills
- Conflict Resolution
- Self-Directed
- Leadership
- Analytical and Critical Thinking
- Attention to Detail
- Multitasking
- Active Listening
- Planning
- Training & Development
- Public Speaking
- Organization and Time Management
- First Aid/CPR
- Housekeeping support
- Social Media Management
- Marketing
Affiliations
- Volleyball
- Studying/ Reading
- Swimming
- Fishing
- Anything outdoors
Accomplishments
- Honor roll throughout high school
- 4 year volleyball player
- 2 year basketball player
Timeline
Employee
Shell RKPT
06.2024 - Current
Summer Nanny
Care.com Inc
05.2024 - 08.2024
Brand Ambassador
Old Navy
03.2023 - 05.2023
Busser
Supinos Resturant & Bar
06.2018 - 08.2019
High School Diploma -
Flagler College
Similar Profiles
S. ARUN AROKIADOSSS. ARUN AROKIADOSS
Senior Team Lead (Maintenance Engineer) at SHELL TECHNICAL ASSET ORGANIZATION, DIVISION OF SHELL INDIA MARKETS PRIVATE LIMITEDSenior Team Lead (Maintenance Engineer) at SHELL TECHNICAL ASSET ORGANIZATION, DIVISION OF SHELL INDIA MARKETS PRIVATE LIMITED
Kelechi E. NnoahamKelechi E. Nnoaham
Global Lead for Health Programmes Development at Shell Health, Shell GlobalGlobal Lead for Health Programmes Development at Shell Health, Shell Global
BHIMASI SOLANKIBHIMASI SOLANKI
CLUSTER RETAILER (Independent Store Operator) at SHELL MOBILITY LTD. (ROYAL DUTCH SHELL)CLUSTER RETAILER (Independent Store Operator) at SHELL MOBILITY LTD. (ROYAL DUTCH SHELL)
Derek StrayhornDerek Strayhorn
Special Assignments Manager - Costing at NVRSpecial Assignments Manager - Costing at NVR
Alice BaessoAlice Baesso
WATER FITNESS INSTRUCTOR at Life TimeWATER FITNESS INSTRUCTOR at Life Time