Emily Douglas
Summary
Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Goes above and beyond basic administrative tasks and willingness to take on added responsibilities to the benefit of the team. Strong communicator with a passion for fostering positive and encouraging relationships.
Overview
9
9
years of professional experience
Work History
Contracted Assistant to Guest Services Director
The Belonging Co Church
09.2023 - 12.2023
- Maintaining the database and providing weekly reports.
- Oversaw the scheduling of all teams on Guest Services.
- Communicated and worked closely with executive team members to organize and plan events and services.
- Monitored and ordered supplies and materials to keep office well stocked.
- Greeted guests in with friendliness and professionalism.
- Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.
Office Manager
Signarama Of Belle Meade
10.2022 - 10.2023
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Maintained computer and physical filing systems.
- Scheduled daily installations and held clear communication between customers and suppliers.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Established team priorities, maintained schedules and monitored performance.
Front Desk Receptionist/Executive Assistant
Southeast Psych And Music City Peds
09.2019 - 05.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- HIPAA Certified and handled client information with strict confidentiality.
- On the "Fun Committee" to create and plan monthly events that focused on team building, fostering a positive work environment.
- Ensured clear communication with clients, clinicians, as well as pharmacies and other doctor's offices.
Private Nanny
Judd And Julie Peak
08.2014 - 08.2018
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Built positive and nurturing environments to support child social and emotional growth.
- Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
- Established lasting, professional connections with families and children.
- Taught children basic life skills, manners and personal hygiene.
- Transported children to and from school, medical appointments and extra-curricular activities.
- Helped children complete homework assignments and school projects.
- Coordinated playdates and outings to meet children's physical and social needs.
Education
Associate of Arts - Church Leadership
Evangel University
Springfield, MO05.2012
High School Diploma -
Fairhope High School
Fairhope, AL05.2008
Skills
- Fast Learner
- Time Management
- Adaptable
- Positivity
- Team Collaboration
- Excellent verbal and written communication
- Relationship Building
- Office Administration
- Project Support
- Database and Spreadsheet Management
- Organized
References
Blake Sullivan
(629) 250-1805
Signarama of Belle Meade, Owner
Peter Sherrill
(615) 830-3473
Southeast Psych,
Office Manager
Christina Vutsinas
(615) 972-8060
The Belonging Co Church,
Guest Services Director
Julie Peak
(615) 516-3789
Timeline
Contracted Assistant to Guest Services Director
The Belonging Co Church
09.2023 - 12.2023
Office Manager
Signarama Of Belle Meade
10.2022 - 10.2023
Front Desk Receptionist/Executive Assistant
Southeast Psych And Music City Peds
09.2019 - 05.2022
Private Nanny
Judd And Julie Peak
08.2014 - 08.2018
Associate of Arts - Church Leadership
Evangel University
High School Diploma -
Fairhope High School
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