Emily Driscoll
Austin
Summary
Results-driven business manager directing and enhancing diverse areas of business operations. Highly organized and forward-thinking with a collaborative and open approach. Proficient in recruiting top talent, maintaining compliance and managing supplies.
Overview
22
22
years of professional experience
Work History
Operations Director
KPMG Professional Services
Austin
01.2020 - Current
- Oversaw team performance to meet operational objectives.
- Streamlined operations by optimizing processes through targeted analysis.
- Monitored KPIs related to operational efficiency, quality, and client satisfaction to pinpoint areas for improvement.
- Facilitated seamless project execution by maintaining coordination with cross-functional teams.
- Established operational guidelines and identified opportunities for improvement.
Resource Manager
KPMG Professional Services
Dallas
01.2012 - 01.2020
- Created reports on resource availability, capacity planning, scheduling and cost estimates.
- Developed and implemented resource management policies, procedures and processes.
- Analyzed resource allocation trends to develop strategies for optimizing resource utilization.
- Identified project needs by reviewing project objectives and schedules.
Sr Associate
KPMG Professional Services
Dallas
06.2008 - 01.2012
- Analyzed data and created reports for senior management.
- Generated custom reports summarizing business, financial or economic data.
- Conducted interviews with subject matter experts to gather information on existing systems and procedures.
- Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
Process Engineer
Fossil
Dallas
10.2005 - 05.2008
- Developed and implemented best practices, quality assurance standards and project management procedures.
- Analyzed existing processes and identified areas of improvement.
- Prepared reports detailing data analysis along with prospective solutions, benefits and costs.
- Monitored key performance indicators (KPIs) to assess process performance and identify improvement opportunities.
- Implemented continuous improvement in processes and materials to improve performance and reduce costs.
- Developed and optimized processes to improve productivity, product quality and product consistency.
Associate Consultant
Csc Consulting Group
Dallas
09.2002 - 10.2005
- Analyzed key performance indicators to identify effective strategies.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Facilitated workshops and training sessions for client teams on new processes and tools.
- Analyzed client's business processes and recommended efficiency improvements.
Education
Bachelor of Science - Business
Baylor University
Waco, TX05-2002
Skills
- Effective Communication
- Cross-Functional Collaboration
- Strategic Organization
- Analytical Evaluation
- Enhance Operational Efficiency
- Collaborative Team Member
- Forward-Thinking Mindset
- Results-Oriented Solutions
Timeline
Operations Director
KPMG Professional Services
01.2020 - Current
Resource Manager
KPMG Professional Services
01.2012 - 01.2020
Sr Associate
KPMG Professional Services
06.2008 - 01.2012
Process Engineer
Fossil
10.2005 - 05.2008
Associate Consultant
Csc Consulting Group
09.2002 - 10.2005
Bachelor of Science - Business
Baylor University