Emily Drost
Hollister,CA
Summary
Compassionate, dependable, and personable professional seeking the Ward Clerk position at Hazel Hawkins Memorial Hospital. Experienced in fast-paced customer service environments and independently managing multiple responsibilities while maintaining organization, professionalism, and a positive attitude. Strong communicator who enjoys helping others and working as part of a team. BLS trained with a Bachelor of Science degree in Clinical Psychology and a strong interest in providing excellent patient-centered service within the hospital setting.
Overview
1
1
Language
1
1
Certification
7
7
years of professional experience
Work History
Nanny Self-Employed
Can Disclose Upon Request
Hollister, CA
01.2022 - Current
- Provide dependable and attentive care for children across two families, caring for a total of five children.
- Communicate daily with parents and maintain professional, trusting relationships.
- Independently manage multiple responsibilities while maintaining a safe, organized, and positive environment.
- Prepare and serve meals while maintaining cleanliness and organization throughout the day.
- Coordinate schedules and ensure children are prepared and out the door on time.
- Quickly assess situations, solve problems, and adapt when unexpected circumstances arise.
- Maintain a high level of patience, professionalism, reliability, and attention to detail.
- Work independently while remaining responsive to the direction and needs of the families I support.
Sales Associate Lululemon
Lululemon Athletica
San Luis Obispo, CA
01.2021 - 08.2022
- Provided personalized customer service and ensured every guest had a positive experience.
- Worked effectively as part of a team in a busy retail environment.
- Handled register responsibilities and learned multiple store systems and procedures.
- Maintained inventory, restocked merchandise, and completed back-of-house responsibilities safely and efficiently.
- Participated in safety meetings and followed established procedures.
- Developed strong communication and interpersonal skills through daily interaction with a wide variety of customers and coworkers.
- Assisted team members with daily responsibilities to help ensure the store operated efficiently.
Sales Associate Bella Charm
Lynn Shaffer
Hollister, CA
11.2019 - 08.2021
- Provided friendly and professional customer service in a local boutique.
- Used the Square point-of-sale system and handled customer transactions.
- Documented incoming and outgoing merchandise and maintained accurate inventory records.
- Tagged, organized, and restocked merchandise while maintaining a clean and organized workplace.
- Assisted customers with questions and provided a welcoming shopping experience.
- Worked alongside store leadership to complete daily responsibilities and help maintain an efficient and organized store.
Education
Bachelor of Science - Clinical Psychology
Grand Canyon University
Phoenix, AZ04.2025
High School Diploma -
San Benito Highschool
Hollister, CA06.2021
Skills
- Customer Service
- Communication
- Teamwork
- Collaboration
- Organization
- Attention to Detail
- Multitasking
- Prioritization
- Problem Solving
- Professional Attitude
- Positive Attitude
- Dependability
- Punctuality
- Fast-Paced Environments
- Compassionate
- Personable
- BLS Trained
- English
- American Sign Language
Accomplishments
Miss San Benito Rodeo Queen 2024 & Community Representative
San Benito County, CA
- Represented the Saddle Horse Show & Rodeo throughout the year at community events, City Council meetings, and other public engagements.
- Worked under the direction of rodeo leadership while independently carrying out responsibilities as an official representative of the organization.
- Served as a professional ambassador for the organization while interacting with community members, families, businesses, schools, and other organizations.
- Maintained a professional, approachable, and positive demeanor while representing the organization publicly.
- Engaged with community members to promote the rodeo and encourage community involvement and attendance.
- Developed strong public speaking, interpersonal communication, networking, and relationship-building skills.
- Demonstrated responsibility, confidence, professionalism, and the ability to represent an organization independently.
Certification
- BLS Certification
Additional Information
VOLUNTEER EXPERIENCE
Cooper’s Calling — Volunteer
Hollister, CA
- Volunteered with an equine-assisted therapy program supporting children on the autism spectrum and children with special needs.
- Worked under the direction of program leadership to support activities and help ensure the program ran smoothly.
- Assisted in creating a welcoming, supportive, and positive environment for children and their families.
- Developed patience, adaptability, hands-on care, and communication skills while working with children with diverse needs.
- Took initiative to complete tasks and assist program leadership wherever needed.
Languages
American Sign Language
Native or Bilingual
Timeline
Nanny Self-Employed
Can Disclose Upon Request
01.2022 - Current
Sales Associate Lululemon
Lululemon Athletica
01.2021 - 08.2022
Sales Associate Bella Charm
Lynn Shaffer
11.2019 - 08.2021
Bachelor of Science - Clinical Psychology
Grand Canyon University
High School Diploma -
San Benito Highschool