Dynamic leader with a proven track record at Soulshine Pizza Factory, leading the top-earning store through strategic planning and effective team building. Excelled in operations management and customer relationship management, driving sales growth and enhancing foot traffic. Skilled in multitasking and problem-solving, demonstrating a strong ability to improve processes and maintain cost efficiency.
Ran daily operations within the store. Assessed and counted inventory. Responsible for food and alcohol purchasing and maintaining costs. Responsible for store maintenance and repair of building and equipment. Lead team to sales growth as well as leading the top earning store in the company. Responsible for marketing locally for the store and enhancing foot traffic. Helped in menu assessment and adding new items to the menu, as well as pricing. Regularly worked multiple positions with in the store such as cook, host, prepping, and bartending while managing on shift. Strong multitasking and problem solving skills.
Ran daily operations in the store. Cash handling. Prepping food. Daily bank runs for depositing cash and getting change for the store. Helped putting catering orders together and delivering.
Worked during high volume shifts as well as low volume shifts putting customer service as my top priority. Help maintain costs with accurate pours. Handled cash registers and payments.