Summary
Overview
Work History
Education
Skills
Timeline
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EMILY DUER

New York

Summary

Email marketing–trained professional with 5+ years of experience supporting high-end brands across sales, marketing, and customer communications. Proven track record writing email and SMS campaigns that drive engagement, retention, and product visibility. Strong ability to understand brand tone, target consumer behavior, and manage client lists, supported by coursework in email marketing and professional communication from the Fashion Institute of Technology. Looking to bring creativity, communication expertise, and a fast-learning mindset to a digital marketing role.

Overview

8
8
years of professional experience

Work History

Assistant Manager & Sales Specialist

Milano Smart Living
New York
11.2021 - Current
  • - Wrote targeted email and SMS communications to follow up with leads, support quote conversion, and drive customer retention.
  • - Maintained and organized client databases to personalize messaging and track campaign engagement.
  • - Coordinated new product launches and showroom promotions in collaboration with the owner and Italian vendors.
  • - Created and formatted visual materials for designers and clients using Excel, Canva, and QuickBooks.
  • - Advised over 25+ repeat clients on product selection, supporting long-term relationships and recurring sales.

Showroom Assistant

CL Sterling & Son
New York
07.2018 - 11.2021
  • - Supported marketing materials and collateral development including sample kits, catalogs, and mood boards.
  • - Managed business calendars and scheduled meetings across sales and marketing teams.
  • - Used Excel and VLOOKUP for organizing contact lists, samples, and follow-up schedules.
  • - Assisted in coordinating with designers and interior firms to align promotional content with industry trends.

Intellectual Property Intern

Louis Vuitton – LVMH Group
New York
08.2018 - 01.2019
  • - Drafted internal emails and short-form communications related to counterfeit investigations and global IP coordination.
  • - Contributed copy and formatted visual presentations for internal training on brand protection and legal policies.
  • - Collaborated with international teams to align messaging with corporate standards and brand tone.

Sales & Personal Shopper

Tommy Hilfiger
New York
07.2017 - 07.2018
  • - Engaged in one-on-one styling sessions and curated product experiences for VIPs and PR clients.
  • - Collaborated with managers on clienteling strategies to increase upselling and repeat visits.
  • - Contributed ideas to visual displays and customer service scripts to improve engagement.

Education

Bachelor of Science - Fashion Business Management

Fashion Institute of Technology (FIT)
New York, NY
01.2021

Skills

  • Email & SMS Campaign Writing (direct customer messaging experience)
  • Email Marketing Foundations (trained at FIT)
  • Contact List Management & Client Segmentation
  • Campaign Coordination & Product Launch Support
  • QuickBooks, Microsoft Excel (Pivot Tables, VLOOKUP), G Suite
  • Canva, Visual Merchandising Insight
  • Strong Copywriting, Client Retention Strategy, Brand Voice Alignment
  • Social Media Awareness (aesthetic curation & engagement)
  • Bilingual (English / Conversational Spanish)

Timeline

Assistant Manager & Sales Specialist

Milano Smart Living
11.2021 - Current

Intellectual Property Intern

Louis Vuitton – LVMH Group
08.2018 - 01.2019

Showroom Assistant

CL Sterling & Son
07.2018 - 11.2021

Sales & Personal Shopper

Tommy Hilfiger
07.2017 - 07.2018

Bachelor of Science - Fashion Business Management

Fashion Institute of Technology (FIT)

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