Summary
Overview
Work History
Education
Skills
Industry Experience
Timeline
Server

Emily Dutton

Nottingham,MD

Summary

Reliable, driven, and hard working professional seeking a challenging position in a reputed organization where I can learn new skills, expand my knowledge, and leverage my learnings. To get an opportunity where I can make the best of my potential and contribute to the organization's growth

Overview

9
9
years of professional experience

Work History

Payroll Specialist

Abacus
12.2022 - 07.2023
  • Manage payroll for 30 different companies
  • Understanding the process of payroll & how to document each individual’s times
  • Very detail oriented
  • Excel on computers
  • Microsoft applied
  • Over archived in getting times and checks on the days needed.
  • Resolved payroll discrepancies quickly and successfully.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
  • Maintained strict confidentiality of all payroll information and records.
  • Collaborated with human resources, adcounting and other departments to confirm payroll accuracy.
  • Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
  • Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
  • Responded to employee questions and requests for information in timely and knowledgeable fashion.
  • Generated reports to track employee time and attendance.
  • Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
  • Managed and updated employee benefits information.
  • Coordinated resolution of payroll discrepancies.

Sales Assistant

Smart Care
02.2023 - 11.2023
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Established rapport with customers using active listening and interpersonal skills.

Key Manager

Carrabba's Italian Grill
10.2021 - Current
  • Complete payroll at the end of each pay period
  • Handling of customers' needs
  • Communication with employees at other locations
  • Oversee and manage Nottingham location and its employees
  • Track and submit inventory across the business at the end of each day
  • Complete authorizations needed during dining hours i.e
  • Promotions, server mistakes, discounts etc
  • Main contact when customers have complaints and or issues during their meal; additionally manage complaints sent via email
  • Ensure customers are happy with their meals and experience
  • Address IT difficulties with the restaurant computer systems i.e
  • Shut downs, freezes, lock outs etc.

Marketing Coordinator

Carrabba's Italian Grill
10.2018 - Current
  • Meet client expectations for visual content by working with the graphics team
  • Maintain a department-wide calendar for all outgoing proposals due and monitor progress towards completion
  • Provides creative materials for content development and assists with data verification and advertising placement
  • Assist managers with production requests, such as custom content for client presentations
  • Schedule and organize website content and engage with consultants to ensure all social media platforms are fresh and up to date
  • Assist in hiring and training new employees
  • Help advertisers identify optimal strategies based on deep understanding of the market.

Server

Carrabba's Italian Grill
10.2014 - Current
  • Greeting and seating customers
  • Taking food and beverage orders and accurately entering them into the ordering system
  • Making menu item recommendations
  • Communicating any food allergy or special nutrition needs to kitchen staff
  • Ensuring all orders are filled quickly and accurately and that food is high quality
  • Providing attentive service to diners, like refilling drinks as needed and checking their needs during meals
  • Promptly addressing any customer service issues and referring to management if and when necessary
  • Performing cleaning duties, such as at the service station, around the kitchen and in the dining area.

Bartender

Tavern in the Quarters
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Education

Associates Degree -

Community College of Baltimore County
Baltimore, MD

General Education -

University of Charleston
Charleston, WV

High school Diploma -

Sparrows Point High School
Edgemere, MD

Skills

  • Marketing Lead Generation
  • Collection of Data
  • Networking
  • Problem Solving
  • Market Trend Research
  • Customer Success
  • Organization
  • Verbal Communication
  • Creative Thinking
  • Excellent communication skills
  • Detail oriented
  • Quick learner
  • Food Preparation
  • Suggestive Selling
  • Beverage Preparation
  • Food Service
  • Basic Accounting
  • Food Running
  • Health Codes Compliance
  • Order Management
  • Elegant Food Plating
  • Hospitality Service Expertise

Industry Experience

  • Hospitality
  • Food Service Providers

Timeline

Sales Assistant

Smart Care
02.2023 - 11.2023

Payroll Specialist

Abacus
12.2022 - 07.2023

Key Manager

Carrabba's Italian Grill
10.2021 - Current

Marketing Coordinator

Carrabba's Italian Grill
10.2018 - Current

Server

Carrabba's Italian Grill
10.2014 - Current

Bartender

Tavern in the Quarters

Associates Degree -

Community College of Baltimore County

General Education -

University of Charleston

High school Diploma -

Sparrows Point High School

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