Emily E. Castrejón
Moreno Valley
Summary
Friendly and reliable customer service professional with experience in fast-paced environments, front-of-house operations, and client interaction. Strong communication skills, bilingual proficiency, and a proven ability to stay organized while helping customers with patience and professionalism. Brings hands-on experience from hosting, event support, and leadership roles, supported by strong technical skills in computer operation, digital tools, and basic web/graphic design. Seeking a retail or customer service position where I can contribute to a welcoming, efficient, and customer-focused team.
Overview
2
2
years of professional experience
Work History
Hostess
Empire Buffet
Moreno Valley
08.2023 - 11.2023
- Greeted and seated customers efficiently to maintain smooth traffic flow
- Managed table organization and communicated guest needs to servers
- Provided customer service in a fast-paced environment
Graphic Designer
Unique Printing and Signs LLC
Moreno Valley
06.2021 - 07.2023
- Designed marketing materials such as banners, business cards, and digital ads
- Assisted in branding projects and company advertising campaigns
- Supported print production and collaborated with clients on custom designs
- Managed social media content creation for promotional use
Education
College - Medical Assistant/Nursing
Moreno Valley College
Moreno Valley06.2027
High School -
Vista Del Lago High School
Moreno Valley06.2025
Skills
- Bilingual: English & Spanish
- Customer Service & Front-of-House Operations
- Team Leadership & Event Coordination
- Time Management & Organizational Skills
- Graphic Design
- Web Design & Basic Front-End Knowledge
- Intermediate Computer Skills
- Social Media and Digital Marketing Basics
Volunteer Experience
- 10+ hours, School Library: Student assistant, event support, Overwatch Tournament (1st place)
- 10+ hours, Esports Events: Officer participation, team coordination, equipment setup
- 20+ hours, AVID Events: Officer responsibilities, event planning, student support
Timeline
Hostess
Empire Buffet
08.2023 - 11.2023
Graphic Designer
Unique Printing and Signs LLC
06.2021 - 07.2023
College - Medical Assistant/Nursing
Moreno Valley College
High School -
Vista Del Lago High School