Emily Ehrhart
258 Meade Ave. Hanover,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Utilizes interpersonal skills, excellent time management, problem solving skills and eager to bring a positive experience to customers
Overview
7
7
years of professional experience
1
1
Certification
Work History
Camp Counselor
Martin's Tree Farm And Activity Center
07.2021 - 08.2021
- Worked with children of varying age, interest, skill and developmental levels.
- Followed established emergency procedures to enable best possible resolution of incidents.
- Delivered first aid for accidents and injuries in compliance with established procedures to promote campers' well-being and health.
- Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
- Provided clear instruction to activity and program participants to deliver fun and safety.
Barista
Merlin's Coffee
Hanover Pa
08.2020 - 07.2021
- Made and served brand-specific café beverages per day with speed, quality and consistency.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Engendered customer loyalty by remembering personal preferences and names of customers.
- Completed over successful daily cash audits to correctly balance drawers at end of each shift.
- Maintained regular and consistent attendance and punctuality.
- Worked alone as the only employee and managed busy days independently
Customer Service Cashier
Panera Bread
11.2019 - 06.2020
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
- Operated cash register to record all transactions accurately and efficiently.
Team Lead
Panera Bread
Gettysburg, PA
12.2022 - Current
- Coached team members in techniques necessary to complete job tasks.
- Trained and worked in every position in the cafe (Barista, salad, sandwich, drive through, bakery, catering and prep)
- Built strong relationships with regular customers and coworkers
- Always punctual and available to come in when needed
Education
No Degree - General Studies
Harrisburg Area Community College
Harrisburg, PAHigh School Diploma -
Hanover Senior High School
Hanover, PA05.2019
Skills
- Computer Proficiency
- Friendly, Positive Attitude
- First Aid and CPR
- Verbal and Written Communication
- Relationship Building
- Safety Guidelines and Procedures
Certification
CPR, AED and Basic First Aid
Timeline
Team Lead
Panera Bread
12.2022 - Current
Camp Counselor
Martin's Tree Farm And Activity Center
07.2021 - 08.2021
Barista
Merlin's Coffee
08.2020 - 07.2021
Customer Service Cashier
Panera Bread
11.2019 - 06.2020
No Degree - General Studies
Harrisburg Area Community College
High School Diploma -
Hanover Senior High School