Emily Eilers
3602 Cameron Court NE Albany,OR
Summary
Motivated individual with hands-on experience in customer service. Excels in communication, problem-solving, and maintaining a positive customer experience. Proven ability to handle transactions, resolve customer inquiries, and thrive in fast-paced environments. Committed to bringing a strong work ethic and adaptability to new opportunities while continuously growing professionally.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lifeguard
Albany Parks & Recreation
03.2023 - Current
- Certified and proficient in first responder skills including First Aid and CPR to assist individuals in distress.
- Operate cash register, handle transactions, credit card machine, and other electronic equipment accurately and efficiently.
- Handle incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
- Use computer and software to enter customer data.
- Greet customers in a friendly and professional manner.
- Assist pool patrons, provide customer service, and answer questions in person and via phone.
- Assist swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
- Maintain a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Follow rules and policies closely and give direction to patrons.
Salon Assistant
Hillary's Salon and Boutique
07.2022 - 11.2022
- Prepared workstations for incoming stylists each morning, ensuring all necessary tools were clean, sanitized, and readily available.
- Scheduled and managed appointments, ensuring that all services were provided within the specified timeframe.
- Used point-of-sale software to process payments, issue receipts, and maintain accurate records.
- Greeted customers promptly and professionally and provided excellent customer service.
- Maintained a safe and clean salon, including stocking supplies and sanitizing tools and equipment.
Education
West Albany High School
Albany, OR06-2025
Skills
- Customer Service
- Strong Communicator
- Multitasking
- Process Transactions
- Collaborative Skills
- Adaptability
Certification
- Food Handlers Certification (2024)
- Red Cross First Aid Certification (2023)
- Red Cross CPR Certification (2023)
- Red Cross Lifeguard Certification (2023)
Timeline
Lifeguard
Albany Parks & Recreation
03.2023 - Current
Salon Assistant
Hillary's Salon and Boutique
07.2022 - 11.2022
West Albany High School
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