Emily Emerick
Humble,TX
Summary
My objective is to enhance operational efficiency and response times by implementing advanced dispatch protocols and training for staff, ensuring optimal communication between dispatchers and law enforcement personnel, and maintaining a high standard of service for the community. This includes achieving a 10% reduction in response times within the next year while fostering a collaborative team environment that prioritizes officer safety and community engagement.
Overview
10
10
years of professional experience
1
1
Certification
Work History
UHPD DIspatcher
University of Houston Police Department
Houston, TX
01.2024 - Current
- Received and dispatched calls for emergency services.
- Provided support to officers by relaying critical information during emergencies.
- Created incident reports and maintained records of all incoming calls and dispatches.
- Responded promptly to inquiries from citizens, law enforcement, and other agencies.
- Maintained an organized filing system for all documents related to police dispatching activities.
Director
Crosby Christian Academy
Humble, TX
04.2023 - 01.2024
- Recruited, trained, supervised, evaluated and mentored staff members.
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
Office Manager
The Goddard School For Early Childhood Development
Humble, TX
08.2018 - 03.2023
- Developed and implemented office policies and procedures.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Paraeducator
Humble ISD
Humble, TX
08.2017 - 08.2018
- Liaised with team of professionals to implement comprehensive educational action plans for special needs and at-risk students.
- Assisted with implementation of student's individualized IEP at discretion and direction of teachers and administrators.
- Monitored computer usage and assisted students with hardware and software issues.
Internship
Attorney General's Office Child Support Division
Houston, TX
10.2014 - 04.2015
- Conducted investigations to determine paternity and legal responsibility of parents for child support payments.
- Prepared, reviewed, and maintained accurate case files and records.
Education
Master of Science - Psychology
University of Phoenix
Tempe, AZ02-2025
Bachelor of Science - Criminal Justice
Sam Houston State University
Huntsville, TX05.2021
Skills
- Legal and Regulatory Compliance
- Rules and Regulations
- Verbal and Written Communication
- Crisis Management
- Issues Resolution
Certification
- Telecommunicators TCOLE
- First Aid and CPR
References
References available upon request.
Timeline
UHPD DIspatcher
University of Houston Police Department
01.2024 - Current
Director
Crosby Christian Academy
04.2023 - 01.2024
Office Manager
The Goddard School For Early Childhood Development
08.2018 - 03.2023
Paraeducator
Humble ISD
08.2017 - 08.2018
Internship
Attorney General's Office Child Support Division
10.2014 - 04.2015
Master of Science - Psychology
University of Phoenix
Bachelor of Science - Criminal Justice
Sam Houston State University
Similar Profiles
Bibiana ReynaBibiana Reyna
Police Officer at University Of Houston Downtown Police DepartmentPolice Officer at University Of Houston Downtown Police Department
WARREN JONESWARREN JONES
Senior Police Officer- Public Affairs Division at City of Houston, Houston Police DepartmentSenior Police Officer- Public Affairs Division at City of Houston, Houston Police Department
Gabriel FletcherGabriel Fletcher
Police Officer at City of Houston Police DepartmentPolice Officer at City of Houston Police Department
Dwana WinzyDwana Winzy
Patient Care Tech at Touro HospitalPatient Care Tech at Touro Hospital
Brian, Esteban PriceBrian, Esteban Price
Military Police at Texas Military DepartmentMilitary Police at Texas Military Department