I’m a detail oriented individual with a passion for leadership and positive patient outcomes. I am experienced with sterilization techniques critical to maintaining safe clinical environment. I utilize decontamination procedures to ensure all instruments meet stringent cleanliness standards and have knowledge of regulatory compliance and best practices in infection control.
Northern Light Eastern Maine Medical Center Sterile Processing
Bangor, ME
06.2023 - Current
Decontaminating surgical instruments including endoscopes, cameras, rigid scopes, dental and oral surgical tools, trauma instrumentation, microsurgical instruments, plastic and hand instruments, and basic instrument sets
Inspecting all instrumentation for damage, bioburden, and effectiveness
Assembling, packaging, and storing surgical instrumentation
Keeping detailed testing, cleaning, and sterilization reports
Operating case cart washers, washer disinfectors, ultrasonic cleaners, automated endoscope reprocessors, boroscopes, steam sterilizers, and hydrogen peroxide sterilizers.
Utilizing steam sterilization, hydrogen peroxide/plasma sterilization, high level disinfection, and endoscope reprocessing methods
Providing in-depth training for new employees and coaching for others
Proper use of PPE
Supervising a team while other supervisors and management are out of office
Delivering items to the OR and other locations throughout the hospital in a timely manner
Assembling case carts including instruments, disposable items, and surgical implants
Tracking items needed for upcoming surgeries
Patient Service Representative II
Northern Light Rehab PT/OT/ST
Bangor, ME
07.2022 - 06.2023
Attending to the check-in window
Managing all incoming referrals
Answering and redirecting phone calls
Enforcing COVID-19 safety protocols
Scheduling a variety of appointment types
Checking in patients and greeting them with a warm attitude
Service Leader
Hannaford
Old Town, ME
06.2018 - 07.2022
Leading a team of associates
Attending to the customer service desk
Answering and redirecting phone calls
Resolving conflicts
Assisting customers
Coaching associates
Scheduling daily break rotations
Education
Accounting and Finance (Part Time)
Southern New Hampshire University
Online
06-2029
Medical Radiography
Eastern Maine Community College
Bangor, ME
05-2022
Microbiology (Transferred)
University of Maine
Orono, ME
05-2021
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Orono High School
Orono, ME
06-2019
Skills
Steam and Plasma sterilization
Endoscope Reprocessing
Decontamination procedures
Sterile Core procedures
Supervision of a team
EMR experience
Data entry
Inspection and maintenance of surgical instrumentation