My myriad of experiences I have had throughout my professional and academic career have helped me expand my range of knowledge and abilities. As a highly positive, creative, and organized individual, I am a results-oriented person who challenges higher thinking and problem solving skills in order to attain life-long learning strategies.
Overview
21
21
years of professional experience
Work History
2nd and 3rd Grade Teacher
Leander ISD
08.2017 - 05.2024
Utilized differentiated instruction techniques to accommodate the diverse needs of each student, resulting in improved academic performance.
Utilized assessment data to inform instructional decisions, tailoring lesson plans to target areas needing improvement.
Assisted with school-wide initiatives focused on increasing literacy rates among students, implementing targeted interventions for struggling readers.
Incorporated educational technology tools into daily instruction including online resources and interactive whiteboards
Attended professional meetings, educational conferences, and teacher training workshops to maintain and improve professional competence
Organized and led campus wide activities to promote individuals strengths such as Spelling Bee and Talent Show.
Demonstrated strong classroom management skills while providing a safe learning environment for students
Fostered an atmosphere of respect, cooperation, and collaboration amongst peers
Organized extracurricular activities such as field trips and after school clubs
Utilized technology-based platforms to facilitate virtual instruction with remote learners
4th Grade Teacher
Round Rock ISD
01.2014 - 01.2017
Worked with students in multiple settings including whole class discussions, small groups, and one-on-one sessions
Collaborated with fellow teachers to design interdisciplinary lesson plans, reinforcing key concepts across subjects.
Involved in faculty meetings, parent conferences, student planning, and Special Education consultations.
Supported students in developing social skills through structured activities and positive reinforcement techniques.
Assessed student progress regularly, providing constructive feedback and adjusting instructional approaches as needed.
Student Teaching
Leander ISD
09.2013 - 12.2013
Worked with students one-on-one as well as in small learning groups
Identified and assisted students in reading and mathematical areas of need
Effectively screened and tracked students on their reading and mathematics progress
Provided encouragement and support to students and their desire to learn.
Internship
Round Rock ISD
01.2013 - 04.2013
Developed and educated young minds with interesting lessons
Collaborated with cooperating teacher as well as grade level teachers
Assisted students of all levels with coursework and assignments
Participated in many types of meetings including 504 planning.
Disputes & Fraud Analyst
US Netspend Corporation
01.2011 - 01.2013
Evaluated customer data to identify and prevent fraudulent activities.
Tracked fraud cases and monitored trends to develop strategies for prevention.
Increased accuracy in identifying fraudulent transactions by utilizing advanced data analytics techniques and software tools.
Consistently exceeded performance targets by demonstrating keen attention to detail and exceptional analytical skills in identifying fraudulent patterns.
Settlements & Dispute Claims Clerk
Affiliated Computer Services - A Xerox Company
01.2007 - 01.2011
Conducted thorough research on each claim case, gathering relevant data from various sources to support decision-making processes accurately.
Ensured compliance with company policies and industry regulations through diligent attention to detail in claims processing.
Demonstrated exceptional problem-solving skills in addressing complex claims scenarios, finding creative solutions that satisfied all parties involved.
Contributed to creating a positive work environment by actively participating in team meetings, sharing insights, and offering suggestions for improvement.
Senior Teller
JP Morgan Chase Bank (Formerly Washington Mutual Bank)
01.2003 - 01.2007
Resolved complex customer issues promptly and professionally, maintaining a focus on achieving positive outcomes for both the client and the bank.
Delivered exceptional service while managing high-volume cash transactions during peak business hours without compromising accuracy or efficiency levels.
Conducted thorough audits of teller cash drawers, vaults, and ATMs, contributing to branch compliance with internal controls and regulatory standards.
Enhanced customer satisfaction by efficiently processing transactions, addressing inquiries, and providing tailored financial advice.
Education
Master of Education -
Texas State University
San Marcos, TX
12.2013
Educator Certificate ESL Generalist EC-6 -
Texas State University
San Marcos, TX
12.2013
Bachelor of Science in Criminal Justice -
Texas State University
San Marcos, TX
12.2010
Skills
Multiple years of working collaboratively with others
Guided, instructed, and trained many individuals to succeed
Leadership and management skills
Strong communication as well as interpersonal skills
Excellent time management skills
Highly organized
Ability to pay strict attention to detail and work under pressure
Technology Integration along with in-depth knowledge of diverse platforms
Innovative lesson planning
Adaptable and Flexible
Problem Solving Skills
Ability to multitask
Timeline
2nd and 3rd Grade Teacher
Leander ISD
08.2017 - 05.2024
4th Grade Teacher
Round Rock ISD
01.2014 - 01.2017
Student Teaching
Leander ISD
09.2013 - 12.2013
Internship
Round Rock ISD
01.2013 - 04.2013
Disputes & Fraud Analyst
US Netspend Corporation
01.2011 - 01.2013
Settlements & Dispute Claims Clerk
Affiliated Computer Services - A Xerox Company
01.2007 - 01.2011
Senior Teller
JP Morgan Chase Bank (Formerly Washington Mutual Bank)