Emily Enomoto
NEWBERG,Oregon
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Owner | Trainer
Howling Wind Farms
06.2021 - Current
- Managed day-to-day business operations of the stable, property and training
- Consulted with customers to assess needs and propose optimal solutions
- Trained and motivated employees to perform daily business functions
- Established foundational processes for business operations
- Specializing in Senior, Rehab and Young horse development
Account Manager
Wyndham Destinations
11.2019 - 09.2020
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
- Educated clients on new products or services to increase customer engagement with brand.
- Facilitated client satisfaction and renewed customer relations to drive growth.
ASSISTANT GENERAL MANAGER + EVENTS MANAGER
RN74
02.2017 - 04.2019
- Overseeing the events including communication with client from inquiry to completion of event, working with both Chef and client in menu development, creating policy, pricing, room layout and sourcing vendor partnerships
- Responsible for creating annual and monthly budgets as well as meeting or surpassing all budgets set in place
- Maintained social media outlets as well as creating collateral material for marketing in house events
- Oversaw bar program including creation of cocktails, ordering and inventory
- Lead grassroots marketing and relations, created marketing collateral, social media, employee functions and further developed the private dining program through systems and exceeding budgeted sales
- Assisted General Manager with all daily operations to or exceeding Mina Group SOPs.
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Resolved problems promptly to elevate customer approval.
- Managed team schedule with eye for coverage needs and individual strengths.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
TAVERN MANAGER
RUDDICK/WOOD
01.2014 - 12.2016
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
CAPTAIN, BARBACK
- Service Captain, responsibilities included pre and post service duties, Barbacked and studied under Suraj Gurung of Maximal Concepts
JUICE BAR MANAGER, ADMINISTRATION
EPIC MMA CLUB
01.2013
INTERIOR DESIGNER, JR. PROJECT MANAGER
ZEROLABOFFICE
01.2010 - 01.2012
- Created concept design and presentations
- Supervised construction teams
- Served as point of contact for clients including Bentley & Scarpetta (Shanghai)
HEAD GROOM, ASSISTANT TRAINER
DEVONWOOD EQUESTRIAN CENTRE
01.2008 - 01.2010
- Responsible for creating a program for feeding, general care and medical emergencies
- Assisted in overall barn management, including directing several co-workers
Working Student | Groom
Phillip Dutton, True Prospect Farm
06.2003 - 04.2004
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Education
Builders Construction & Design Remodel - Trade
Portland Community College
Portland, OR2008
MENLO-ATHERTON HIGH SCHOOL
Atherton, Ca2003
Skills
- Working closely with clients to ensure optimal satisfaction
- Creating & implementing training programs
- Bookkeeping and filing
- Managing social media: Instagram, Facebook, Twitter
- Strong focus on customer service
- Flexibility and ability to adapt to changing situations, conflict resolution
- Multi-tasking & prioritizing, task delegation
- Verbal Communication
- Time Management
- Active Listening
Personal Information
Hobbies: FOOD, TRAVEL, MARTIAL ARTS, COMPETITIVE HORSEBACK RIDING
Timeline
Owner | Trainer
Howling Wind Farms
06.2021 - Current
Account Manager
Wyndham Destinations
11.2019 - 09.2020
ASSISTANT GENERAL MANAGER + EVENTS MANAGER
RN74
02.2017 - 04.2019
TAVERN MANAGER
RUDDICK/WOOD
01.2014 - 12.2016
JUICE BAR MANAGER, ADMINISTRATION
EPIC MMA CLUB
01.2013
INTERIOR DESIGNER, JR. PROJECT MANAGER
ZEROLABOFFICE
01.2010 - 01.2012
HEAD GROOM, ASSISTANT TRAINER
DEVONWOOD EQUESTRIAN CENTRE
01.2008 - 01.2010
Working Student | Groom
Phillip Dutton, True Prospect Farm
06.2003 - 04.2004
CAPTAIN, BARBACK
Builders Construction & Design Remodel - Trade
Portland Community College
MENLO-ATHERTON HIGH SCHOOL
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