Emily Denton
New Port Richey,FL
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
10
10
years of professional experience
Work History
Customer Servive Representative
Happy Camper Doggy Day camp
St. Petersburg, FL
03.2020 - Current
- Assist customers
- Manage incoming calls
- Manage emails
- Assess customers
- Provide accurate information to customers
- Handled customer complaints and provide solutions
- File and organize documents
Front Desk
DASH transport
Largo , FL
11.2018 - 03.2020
- Dispatch drivers and loads
- Filed paperwork
- Billing for load payments
- Handled calls
- Handled emails
Front Desk
The humane society of Tampa Bay
Tampa, FL
01.2015 - 11.2018
- Answered phone calls
- Handled emails
- Organized documents
- Assist customers
Education
High School Diploma -
Dixie Hollins High School
Kenneth City, FL05-2017
Skills
- Time management
- Customer service
- Communication
- Creativity
- Teamwork
- Organization
- Critical thinking
- Leadership
- Collaboration
- Adaptability
- Problem solving
Timeline
Customer Servive Representative
Happy Camper Doggy Day camp
03.2020 - Current
Front Desk
DASH transport
11.2018 - 03.2020
Front Desk
The humane society of Tampa Bay
01.2015 - 11.2018
High School Diploma -
Dixie Hollins High School
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