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Dynamic professional seeks position in growing organization offering stability, challenge, and the opportunity for advancement.

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Dynamic Customer Service Representative with a proven track record at Optum, excelling in communication and critical thinking. Adept at navigating complex medical accounts and enhancing patient experiences through efficient problem-solving. Committed to continual improvement and collaboration, delivering exceptional support that drives positive outcomes for members and providers alike.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Compassionate healthcare professional with one year of experience in hospital-based care and medication administration. Five years of experience as a disability services provider, helping to improve independence in a variety of settings, including transportation and personal care.

Emily Escalante

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