Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Emily Espalter

Miami

Summary

At Trader Joe's, I excelled in customer service and teamwork, significantly enhancing customer satisfaction through attentive service and clear communication. Skilled in cash handling and maintaining store standards, I consistently delivered positive outcomes, including volunteering for extra shifts, which contributed to our team's ability to meet high seasonal demands.

Overview

1
1
year of professional experience

Work History

Crew Member

Trader Joe's
10.2023 - Current
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Communicated with customers and staff politely and professionally to uphold store standards.
  • Operated cash register to accurately process and record customer payments.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Developed strong rapport with customers and created positive impression of business.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Improved overall store appearance by keeping aisles clean, uncluttered, and well-stocked throughout the day.

Education

Associate of Arts - Psychology

Miami Dade College
Miami, FL
06-2025

High School Diploma -

South Dade Senior High School
Homestead, FL
06-2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Clear communication
  • Cash handling
  • Attention to detail
  • Customer engagement

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Crew Member

Trader Joe's
10.2023 - Current

Associate of Arts - Psychology

Miami Dade College

High School Diploma -

South Dade Senior High School

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Emily Espalter