Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Emily Espinoza

Houston

Summary

Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets. Motivational Supervisor with many years of experience monitoring, coordinating and allocating employee efforts to achieve organizational goals. Proven track record with continuous improvement, performance growth, and schedule management. Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives. Energetic professional successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. Customer-oriented supervisor with several years of hands-on experience overseeing employee performance and offering knowledgeable guidance and support. Expert in industry best practices and principles of employee management. Blends superb time management and organizational skills to drive group success. Dedicated Supervisor possessing skilled in addressing and resolving conflicts to maintain team harmony and performance. Offers many years of experience leading talented teams and exceeding objectives. Background includes strong history in related work. Seasoned Supervisor with history of effectively managing teams and overseeing operations. Skilled in identifying areas for improvement, implementing new processes, and fostering staff development. Strengths include problem-solving abilities, strong leadership skills, and communication capabilities. Previous roles demonstrate significant positive impacts on workflow efficiency and team productivity. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

2
2
years of professional experience

Work History

Supervisor

Enviromental Services
Houston
10.2023 - Current
  • Supervised daily operations to ensure compliance with safety and environmental standards.
  • Trained new employees on proper procedures and safety protocols.
  • Conducted regular inspections to maintain cleanliness and organization in facilities.
  • Implemented best practices for waste disposal and recycling initiatives.
  • Created new strategies for improving customer service standards within the organization.
  • Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Directed and supervised team of 15 employees in daily operations.
  • Evaluated employee performance and provided constructive feedback regularly.
  • Collaborated with management to enhance operational efficiency and service quality.

Education

GED -

High school equivalency
Houston, TX
10-2025

Skills

  • Team leadership
  • Customer service
  • Employee training
  • Operational efficiency
  • Performance evaluation
  • Process improvement
  • Safety compliance
  • Time management
  • Employee motivation
  • Team building
  • Documentation and reporting

Languages

Spanish
Native/ Bilingual

Timeline

Supervisor

Enviromental Services
10.2023 - Current

GED -

High school equivalency