Emily Esquivel
Reno,NV
Summary
Trustworthy and knowledgeable employee, dedicated to customer service. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Behavior Technician
Willow Springs Center
02.2024 - Current
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Monitored patient behavior and immediately reported changes to supervising physician.
Caregiver for Elderly
Strategies To Empower People
03.2021 - 02.2024
- Performing personal care tasks, including assistance with basic personal hygiene and grooming, feeding, and medical monitoring
- Ensuring client safety and maintaining a safe environment
- Assists in lifting, moving and transporting residents using proper body mechanics or assistive devices as directed by the resident's cooperative service plan
Hostess
2bits
06.2018 - 07.2020
- Accept payment from customers, and make change as necessary
- Arrange tables and decorations according to instructions
- Assist host or hostess by answering phones to take to-go orders, and by greeting, seating, and thanking guests
Education
Associate's degree -
Yuba College
Marysville, CA06.2022
Skills
- People skills
- Organizational skills
- Team work
- Documentation skills
Certification
CPR/First Aid
Timeline
Behavior Technician
Willow Springs Center
02.2024 - Current
Caregiver for Elderly
Strategies To Empower People
03.2021 - 02.2024
Hostess
2bits
06.2018 - 07.2020
CPR/First Aid
Associate's degree -
Yuba College
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