Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Emily Esteves

York,PA

Summary

Personable Front Desk Medical Receptionist skilled at facilitating patient appointments. Delivers top-notch service and support and works well under pressure. Expert in diffusing conflicts and solving patient or staff problems. Compassionate Preschool Teacher's Assistant known for high productivity and efficient task completion. Specialized in early childhood development, classroom management, and curriculum implementation. Excel in communication, patience, and adaptability, ensuring positive learning environments and strong teamwork with lead teachers.

Overview

11
11
years of professional experience

Work History

Medical Receptionist

Skylands Orthopedics
Hackettstown, NJ
09.2013 - 04.2015
  • Greeted and checked in patients, updating patient information in computer system.
  • Verified insurance coverage for appointments and collected co-payments as required.
  • Scheduled patient appointments, verifying accuracy of appointment times with providers.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.
  • Assisted with filing of medical records and documents, maintaining accurate electronic files.
  • Called patients to confirm scheduled appointments and obtain additional details.
  • Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.

Preschool Teacher's Assistant

Bonaventure Academy
Bethlehem , PA
01.2012 - 01.2014
  • Assisted preschool teachers with classroom activities, such as arts and crafts projects, storytelling time, and outdoor play.
  • Helped to implement positive behavior management strategies in the classroom.
  • Supervised children during lunchtime and snack time.
  • Provided support for individual students who needed extra help with their work.
  • Assisted in preparing materials for lessons and activities according to lesson plans provided by the teacher.
  • Greeted parents and students at the start of each day and assisted them in getting settled into the classroom environment.
  • Maintained a clean and orderly classroom environment throughout the day.
  • Supported small group instruction by helping students understand instructions and complete tasks independently when possible.

Banquet Server

Hunterdon Hills Playhouse
Bethlehem, NJ
09.2007 - 12.2009
  • Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
  • Greeted guests upon arrival and provided assistance throughout the event.
  • Provided prompt, friendly service to all guests during banquets or catered events.
  • Carried trays of food items from kitchen to dining areas.
  • Served beverages and appetizers to guests in an efficient manner.
  • Maintained cleanliness of work area throughout shift including tables, chairs and floors.
  • Followed proper sanitation guidelines when handling food items.
  • Checked guest satisfaction levels throughout the event ensuring their needs were met promptly and courteously.
  • Communicated with chefs regarding any special requests from guests.
  • Answered questions regarding menu items and assisted guests in making selections.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.

Receptionist

Riegel Ridge Community Center
Milford, NJ
09.2004 - 08.2006
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Verified visitors' identification cards before allowing access to the building.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Updated daily log book with information about visitors entering the premises.

Education

Early Childhood Education

Raritan Valley Community College
Somerville, NJ
01-2011

High School Diploma -

Bethlehem Catholic High School
Bethlehem, PA
05-2005

Skills

  • Appointment Scheduling
  • Medical Charting
  • Payment Collection
  • Insurance Verification
  • Billing support
  • Records Management
  • Age-Appropriate Activities
  • Social-emotional learning
  • Child development knowledge
  • Curriculum Planning
  • Positive Reinforcement
  • Classroom Management
  • Clerical Support
  • Technical Support
  • Bookkeeping
  • Office Management
  • Scheduling
  • Tech-Savvy
  • Verbal and written communication
  • Organization skills
  • Positive and professional

References

References available upon request.

Timeline

Medical Receptionist

Skylands Orthopedics
09.2013 - 04.2015

Preschool Teacher's Assistant

Bonaventure Academy
01.2012 - 01.2014

Banquet Server

Hunterdon Hills Playhouse
09.2007 - 12.2009

Receptionist

Riegel Ridge Community Center
09.2004 - 08.2006

Early Childhood Education

Raritan Valley Community College

High School Diploma -

Bethlehem Catholic High School

Similar Profiles

CREATE PROFILE
Emily Esteves