Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Emily Estrada

Converse

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Veterinary Assistant

PetIQ, LLC
03.2022 - Current
  • Managed client check-ins and check-outs, ensuring a smooth and efficient experience.
  • Administered vaccinations and safely restrained cats and dogs for medical procedures.
  • Provided clear, accurate communication with clients regarding animal care and procedures.
  • Adapted swiftly to changes in schedule and procedures, maintaining flexibility in a fast-paced environment.
  • Delivered exceptional customer service, building strong relationships with clients.
  • Demonstrated initiative by taking on additional responsibilities and proactively supporting team needs.
  • Assisted with retail operations, including product promotion and sales.
  • Coordinated the loading and unloading of equipment for the mobile clinic.
  • Educated clients on potential risks, symptoms, and preventive care for their pets.
  • Promoted services and products for multiple companies, contributing to marketing efforts.

Receptionist

Pleasant rd animal hospital
10.2023 - 02.2024
  • Greeted and welcomed visitors, providing a positive first impression of the company
  • Managed a high volume of incoming calls, efficiently routing them to the appropriate departments
  • Scheduled appointments and maintained calendars for multiple executives, ensuring optimal time management
  • Responded to inquiries from clients and employees in a timely manner, providing accurate information or directing them to the appropriate resources
  • Handled sensitive documents with confidentiality and discretion, maintaining strict adherence to privacy policies
  • Managed office supplies inventory by monitoring stock levels and placing orders when necessary

Education

Associate of Science -

Laredo College
05.2021

Certificate - Veterinary Assistant

Penn Foster College
Scottsdale, AZ
10-2024

Skills

  • Communication
  • Documentation and Reporting
  • Team Collaboration
  • Veterinary Assistant
  • Animal Restraint
  • Medical terminology
  • Fear Free Environment Certificate
  • Phlebotomist for cats and dogs
  • Reception support
  • Client communication
  • Appointment scheduling
  • Patient flow management

Certification

Veterinary Technician Certification - Oct 2024

Languages

Spanish
English

Timeline

Receptionist

Pleasant rd animal hospital
10.2023 - 02.2024

Veterinary Assistant

PetIQ, LLC
03.2022 - Current

Associate of Science -

Laredo College

Certificate - Veterinary Assistant

Penn Foster College

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