EMILY EUSEBIO
Detroit,MI
Summary
A motivated employee with exceptional leadership skills and proven customer service achievements. Eager to learn, grow and contribute as an individual and team player. Known for a disciplined mindset with planning and execution. Respected for being passionate about accountability, collaboration and inclusion.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Warehouse Associate
Legendary Whitetails
Apopka, FL
10.2023 - 02.2025
- Process returns, exchanges, and transfers in accordance with company policy
- Inspected incoming shipments of product for accuracy and quality, reporting any discrepancies or damages to supervisors immediately
- Unloading trucks, checked in merchandise, operated equipment with scanners and manual tracking
- Organizing merchandise and stockroom shelves to ensure a neat and orderly display
Server
T-Rex Cafe
Lake Buena Vista, FL
09.2022 - 08.2023
- Memorizing the vast menu and accurately recommending meals and drinks with consistent suggestive selling
- Collaborating with the kitchen staff, management, and FOH for the prompt and correct delivery of orders
- Ensured customer satisfaction through personal mention of receipt survey rewards program, overall reflecting exceptional service and resulting in increased hours
- Managed 5 tables per hour during an 8 hour shift, consistently showing attentiveness to customer in form of frequent drink refills, timely food delivery, and proper division of final receipts
- Onboard and trained new employees, including instructing them on food safety, customer service standards and operations
- Build trusted relationships with customers by getting to know them on a personal level and making their experience a priority
Lead Server
Keke's Breakfast Cafe
Ocoee, FL
03.2020 - 08.2022
- Promoted to on-board and mentor newly hired employees on machine operations and implemented training on guest services and food preparation duties
- In charge of counting, sorting, and stacking weekly food orders
- Delegated task to team members to optimize productivity
- Completed opening, closing and shift change tasks to promote store efficiency
Leasing Consultant
Spyglass Apartments
Gainesville, FL
12.2019 - 12.2020
- Assisted with the preparation of monthly reports including occupancy rates, delinquency percentages and market surveys
- Processed move-outs by completing final walkthroughs, collecting keys, inspecting unit condition and preparing documentation for accounting purposes
- Conducted background checks on applicants
- Responded to tenant requests for maintenance services in a timely manner
Team Leader
Planet Smoothie
Winter Garden, FL
06.2017 - 11.2019
- Promoted to on-board and mentor newly hired employees on machine operations and implemented training on guest services and food preparation duties
- In charge of counting, sorting, and stacking weekly food orders
- Delegated task to team members to optimize productivity
- Completed opening, closing and shift change tasks to promote store efficiency
Education
Associate in Arts - General Studies
Valencia College
12.2020
Skills
- English
- Spanish
- Detail Oriented
- Decision Making
- POS/Cash Handling
- Time Management
- Problem Solving
- Interpersonal Communication
- Teamwork
- Customer relationship management
- Food safety
Certification
- Adobe Photoshop and Illustrator, 01/01/19
- Food Safety, National Registry of Food Safety Professionals, 01/01/22
Relocation
Detroit, MI
Timeline
Warehouse Associate
Legendary Whitetails
10.2023 - 02.2025
Server
T-Rex Cafe
09.2022 - 08.2023
Lead Server
Keke's Breakfast Cafe
03.2020 - 08.2022
Leasing Consultant
Spyglass Apartments
12.2019 - 12.2020
Team Leader
Planet Smoothie
06.2017 - 11.2019
Associate in Arts - General Studies
Valencia College