Summary
Overview
Work History
Education
Skills
Websites
Certification
Additional Information
Languages
Timeline
Generic

Emily Fahey

Moorefield,WV

Summary

Dependable Server/Bartender successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Previously, a Drug and Alcohol Technician with comprehensive experience assisting nurses and therapists with rehabilitation treatment and patient care according to regulations and guidelines. Excellent time management, communication and recordkeeping abilities.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server/Bartender

Third Base Sports Bar And Grille
02.2022 - Current
  • Managed social media presence on various networks
  • Multitasking and taking on new responsibilities effortlessly
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Drug and Alcohol Technician

Center For Hope And Healing
06.2021 - 07.2022
  • Planned and led group meetings of groups consisting of 12+ individuals, where group discussion was encouraged
  • Supervised and interacted with residents during activities, mealtimes, and meetings
  • Input group notes and individual notes, as well as organizing paperwork and cleaning
  • Showed leadership, teamwork, communication, active listening, and problem-solving skills while remaining patient, empathetic, and optimistic
  • Used sample prep equipment to prepare for drug tests.
  • Prepared test samples and obtained and recorded test data in accordance with standards.
  • Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
  • Maintained safe work environment free of unnecessary hazards to protect staff and testing results.
  • Established collaborative relationships with patients through consistent and meaningful communication.
  • Answered telephones and performed light clerical duties to maintain smooth operations while attending to various program needs.
  • Communicated back to nurses and therapists regarding patient performance and condition.
  • Followed discharge plans, identified concerns and reported issues to management for decision-making.
  • Implemented medical, behavioral and clinical team care plans and documented activities in medical systems.
  • Followed all HIPAA rules and regulations regarding patient confidentiality.

Nanny

Private Household
04.2020 - 02.2022
  • Prepared meals and snacks for children based on dietary guidelines.
  • Assisted with light housekeeping duties as well as running errands.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Monitored schedules to maintain sleeping, eating, and school schedules for children.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Played games, worked on puzzles, and read books to young children.
  • Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
  • Administered basic first-aid and medication in emergency situations.
  • Taught children basic life skills, manners and personal hygiene.
  • Monitored children's play activities to verify safety.
  • Engaged with children on individual basis to build positive relationships.
  • Transported children to and from activities using personal or family vehicle.
  • Encouraged children to be understanding and patient with others.
  • Promoted language development skills through reading and storytelling.

Education

Bachelor of Science - Sociology

Mary Baldwin College
Staunton, VA

Bachelor of Science - Sociology

Fairmont State University
Fairmont, WV
11.2022

Skills

  • Bartending
  • Social Media Management
  • Rehabilitation Services
  • Restaurant Experience
  • Serving Experience
  • Problem management
  • Leadership
  • Team management
  • Group therapy
  • Customer service
  • Customer support
  • Microsoft Excel
  • Time management
  • Active listening
  • Employee relations
  • Organizational skills
  • Addiction Counseling
  • Behavioral Therapy
  • Conflict Management
  • Change Management
  • CPR
  • Food Running
  • Beverage Preparation
  • Order Delivery Practices
  • Safe Food Handling
  • Stocking and Replenishing
  • Food Sales and Promotion
  • Food Safety Understanding
  • Human Anatomy Expertise
  • Treatment Plan Development
  • Patient Relations
  • Patient Monitoring
  • Administrative Support
  • HIPAA Compliance
  • Medical Terminology
  • Patient Assessment
  • Verbal and Written Communication
  • Schedule Management
  • Activities Planning
  • Housekeeping
  • Early Childhood Development
  • Infant Care
  • Meal Preparation
  • Child Safety
  • Toilet Training
  • Skill Building
  • Computer Use

Certification

CPR Certification June 2021 to June 2023

Additional Information

  • Authorized to work in the US for any employer

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Server/Bartender

Third Base Sports Bar And Grille
02.2022 - Current

Drug and Alcohol Technician

Center For Hope And Healing
06.2021 - 07.2022

Nanny

Private Household
04.2020 - 02.2022

Bachelor of Science - Sociology

Mary Baldwin College

Bachelor of Science - Sociology

Fairmont State University
Emily Fahey