
With a solid background in managing all front desk operations, while ensuring smooth workflow, and customer satisfaction.
Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.
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While also being recently certified by the National Healthcare Association as a Certified Phlebotomist Technician, and. Known for a calm and compassionate demeanor with a strong work ethic, and a focus on providing patients with a comfortable and professional experience during each procedure.
Answered all incoming calls and assisted in any inquiries from customers
Scheduled appointments., ensuring efficient use of time and resources
Maintained records of all incoming and outgoing correspondence for easy access and improved organization
Maintained all office work including, but not limited to:
Venipuncture and Capillary Puncture
Memorizing Order of Draw
Patient identification and verification
Proficient in obtaining and handling specimens accurately
Responsible for all incoming calls
Assisted in any inquiries from customers
Maintained all clerical duties, logging phone records, managing mail and filing systems
Made appointments for job estimates
Managed time-sheets and preparred payroll distribution
Proficient in Quikbooks (Job estimates, Material/Supply list
budgets)