Hi, I’m
Emily Farris
Madison,WI
Summary
Detail oriented and customer focused professional with strong experience in cash handling, front end operations, and client service. Proven ability to manage financial transaction accurately, and provide clear, professional support to customers in fast paced environments. Known for reliability, attention to detail, and a calm approachable demeanor while assisting customers with questions and concerns.
Overview
7
years of professional experience
Work History
Green Acres Pet Resort
Daycare Coordinator
10.2024 - Current
Job overview
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Resolved customer problems and complaints.
- maintained detailed records on each dogs behavior, health, and progress to provide updates to owners.
Ulta
Lead Cashier
04.2022 - 08.2024
Job overview
- Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
- Assisted customers by answering questions and fulfilling requests.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
TJ Maxx
Customer Experience Coordinator
01.2021 - 04.2022
Job overview
- Coached cashiers and gave them the tools they need for us to exceed credit goals.
- Managed checkout operations and upheld high standards of customer service.
- Resolved escalated customer issues, ensuring timely resolution and maintaining high levels of satisfaction.
Saint Vincent de Paul Thrift Store
Donations Attendant
03.2019 - 10.2019
Job overview
- Maintained organized and clean worksite.
- Sorted and performed quality control measures of donated items.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Branson High SchoolBranson, MO
High School Diploma
05.2017
Skills
Time management
Cash handling
Problem-solving abilities
Attention to detail
Multitasking Abilities
Effective communication
Organization skills
Customer service
Microsoft word
Microsoft office
Timeline
Daycare Coordinator
Green Acres Pet Resort
10.2024 - Current
Lead Cashier
Ulta
04.2022 - 08.2024
Customer Experience Coordinator
TJ Maxx
01.2021 - 04.2022
Donations Attendant
Saint Vincent de Paul Thrift Store
03.2019 - 10.2019
Branson High School
High School Diploma