Experienced Revenue Cycle Management professional with over 10 years of expertise in end-to-end RCM processes. Demonstrated success in increasing revenue, reducing accounts receivable days, and improving operational efficiency through data-driven strategies.
Overview
12
12
years of professional experience
Work History
Account Liaison / Supervisor
CareCloud / Origin Healthcare / Meridian Medical
10.2016 - Current
Lead day-to-day operations across multiple revenue cycle functions including demo/charge entry, coding, payment posting, and contracting.
Designed and implemented team audits and new claims dispute workflows, resulting in a 13% revenue increase within 4 months.
Conduct weekly department meetings to track productivity and troubleshoot payer issues.
Train and mentor billing team across specialties: anesthesia, surgery centers, telehealth, pain management.
Ensure compliance with contracted fee schedules, payer policies, and updated SOPs.
Handle escalated billing concerns, appeals, and prior authorizations.
AR Collections Supervisor
PMBC LLC
01.2013 - 10.2016
Managed insurance claims processing, denial resolution, and accounts receivable follow-ups.
Oversaw team handling Medicare, Medicaid, and private payer claim disputes.
Resolved discrepancies and ensured client deadlines were met across multiple providers.
Maintained strong payer communication and claim escalation strategies.
RN, Unit: Med-Surg Unit (Surgery/Transitional Care Unit) at Bronx Care Health SystemRN, Unit: Med-Surg Unit (Surgery/Transitional Care Unit) at Bronx Care Health System