Summary
Overview
Work History
Education
Skills
Timeline
Accomplishments
Languages
Generic

Emily Ferreira

Jersey City,NJ

Summary

Experienced Revenue Cycle Management professional with over 10 years of expertise in end-to-end RCM processes. Demonstrated success in increasing revenue, reducing accounts receivable days, and improving operational efficiency through data-driven strategies.

Overview

12
12
years of professional experience

Work History

Account Liaison / Supervisor

CareCloud / Origin Healthcare / Meridian Medical
10.2016 - Current
  • Lead day-to-day operations across multiple revenue cycle functions including demo/charge entry, coding, payment posting, and contracting.
  • Designed and implemented team audits and new claims dispute workflows, resulting in a 13% revenue increase within 4 months.
  • Conduct weekly department meetings to track productivity and troubleshoot payer issues.
  • Train and mentor billing team across specialties: anesthesia, surgery centers, telehealth, pain management.
  • Ensure compliance with contracted fee schedules, payer policies, and updated SOPs.
  • Handle escalated billing concerns, appeals, and prior authorizations.

AR Collections Supervisor

PMBC LLC
01.2013 - 10.2016
  • Managed insurance claims processing, denial resolution, and accounts receivable follow-ups.
  • Oversaw team handling Medicare, Medicaid, and private payer claim disputes.
  • Resolved discrepancies and ensured client deadlines were met across multiple providers.
  • Maintained strong payer communication and claim escalation strategies.

Education

AAPC CPB

AACP ONLINE COURSE
09-2025

Berkeley College
Woodland Park, NJ

undefined

Eastwick College
Hackensack, NJ

High School - undefined

Hackensack High School
Hackensack, NJ

Skills

  • Revenue Cycle Optimization (RCM)
  • Denials Management & Appeals
  • Team Leadership & Remote Training
  • Quality Assurance & SOP Development
  • Insurance Verification & Credentialing
  • Medicare/Medicaid
  • MIPS/PQRS/LCD
  • CPT/DX/HCPCS
  • No Fault/Workers Comp
  • KPI Reporting & Payer Negotiation
  • EHR/Billing Systems: Epic, eCW, Medisoft, Gebbs, Vertex
  • Client Management & Process Improvement
  • Microsoft Office: Word, Excel, SharePoint, Teams, OneNote, Outlook

Timeline

Account Liaison / Supervisor

CareCloud / Origin Healthcare / Meridian Medical
10.2016 - Current

AR Collections Supervisor

PMBC LLC
01.2013 - 10.2016

undefined

Eastwick College

High School - undefined

Hackensack High School

AAPC CPB

AACP ONLINE COURSE

Berkeley College

Accomplishments

  • Improved collections by 13% in 4 months through custom audit process and dispute workflows
  • Successfully led billing teams through payer transitions and policy updates
  • Built strong relationships with providers and payers to streamline reimbursement

Languages

English
Native or Bilingual
Spanish
Limited Working
Portuguese
Limited Working

Similar Profiles

CREATE PROFILE
Emily Ferreira