Emily Fick
Salt Lake City,UT
Summary
Organized and proactive operations leader with extensive experience in team management, vendor coordination, financial oversight, and regulatory compliance. Looking to leverage my background in customer service, logistics, and administrative operations to transition into a Property Manager role, contributing to an exceptional resident experience and streamlined community operations.
Overview
1
1
year of professional experience
Work History
Operations Manager
Les BBQ LLC Headquarters
09.2024 - Current
- Managed backend operations including inventory control, vendor relations, event logistics, and interdepartmental coordination across the kitchen, shipping, and restaurant teams.
- Placed and monitored daily inventory orders through Sysco and local suppliers, adjusting based on pars, waste logs, and budget limitations.
- Coordinated catering and event logistics, including modifying supply checklists, loading box trucks, and delivering catering orders to clients.
- Monitored and updated digital tracking systems (Google Drive) for inventory, labor, waste, and end-of-day reports shared between HQ and restaurant managers.
- Oversaw regulatory compliance by filing all HACCP logs, coordinating grease trap cleanings with city vendors, and ensuring timely documentation of missed entries.
- Assisted with fulfillment and shipping operations: labeled packages, ensured ice pack labeling accuracy, and coordinated with shipping carriers for timely delivery.
- Supported financial operations including weekly cash requisition audits, bank deposits, and expense tracking for HQ and restaurant-related expenditures.
General Manager
Les BBQ Sandwiches LLC
05.2024 - Current
- Oversaw daily front- and back-of-house operations, including staff scheduling, labor management, food safety compliance, and customer service for a high-volume restaurant.
- Managed a team of hourly staff and supervisors, ensuring coverage for all shifts and optimizing labor costs (maintained between 5%–20%).
- Coordinated onboarding for all new hires, including verifying food handler permits, assigning POS access, and ensuring all documentation (NDA, releases) was complete.
- Conducted weekly one-on-one meetings with restaurant managers to identify operational concerns, track progress, and implement process improvements.
- Maintained full compliance with local and state health department regulations through active oversight of HACCP logs, food temperature logs, and sanitation practices.
- Managed daily cash flow, reconciled safe balances, verified Z reports, and ensured accuracy in deposits and expenditures.
- Updated and maintained menus and pricing across Toast POS and all third-party delivery platforms to reflect real-time inventory and offerings.
Education
High School Diploma -
Oley Valley School District
Oley, PASkills
- Property & Facilities Coordination
- Vendor & Contractor Management
- Customer Service & Tenant Relations
- Cash Handling & Financial Auditing
- Recordkeeping & Documentation
- Labor Management & Scheduling
- Regulatory Compliance (Health & Safety)
- Conflict Resolution & Team Leadership
- Strong Verbal & Written Communication
- QuickBooks, Toast POS, Google Drive
Timeline
Operations Manager
Les BBQ LLC Headquarters
09.2024 - Current
General Manager
Les BBQ Sandwiches LLC
05.2024 - Current
High School Diploma -
Oley Valley School District