Emily Fletcher
Beavercreek,OR
Summary
Hardworking, personable and friendly individual with strong ability in communicating clearly and affectively and prioritizing and completing tasks. Offering good attitude, strong desire to succeed in both your perception and mine and an openness to learning and training in areas that need work. Highly organized, proactive and punctual with team-oriented mentality.
Overview
4
4
years of professional experience
Work History
Daycare Teacher
Oregon City Day School
Oregon City, OR
03.2010 - 12.2012
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Monitored children's play activities to identify additional learning opportunities or behavioral issues.
- Communicated with children's parents and guardians about daily activities, behaviors and problems.
- Escorted children on outings and trips to local parks and zoos.
Assistant Credit Manager
Pacific Seafood Group
Clackamas, OR
04.2009 - 02.2010
- Reviewed accounts for signs of fraud and non-payment issues.
- Managed all reporting, documentation and recordkeeping requirements for department.
- Collaborated cross-functionally with sales, management and other departments to maintain effective operations.
- Conducted investigations and in-depth evaluations of customers for creditworthiness and potential risk factors.
- Completed ongoing professional training to facilitate accurate and productive credit management.
Service Writer/Office Manager/Receptionist
Pacific Power Products
Spokane Valley, WA
2005 - 02.2009
- Increased office organization by developing filing system and customer database protocols.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
- Elevated customer satisfaction ratings by resolving client and case issues efficiently.
Education
Some College (No Degree) - CED Psychology And ESL
Eastern Washington University
Cheney, WAAssociate of Arts -
Spokane Community College
Spokane, WA06.2001
Skills
- Excellent Communication Skills
- Operation Monitoring
- Basic Clerical Knowledge
- Exceptional Organizational Skills
Timeline
Daycare Teacher
Oregon City Day School
03.2010 - 12.2012
Assistant Credit Manager
Pacific Seafood Group
04.2009 - 02.2010
Service Writer/Office Manager/Receptionist
Pacific Power Products
2005 - 02.2009
Some College (No Degree) - CED Psychology And ESL
Eastern Washington University
Associate of Arts -
Spokane Community College
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