Emily Flores
Newcastle
Summary
Experienced Business Office Manager Assistant with a strong background in supporting and optimizing business office operations. Recognized for streamlining processes and efficiently managing administrative tasks. Skilled in coordinating teams and effectively overseeing office management responsibilities. Ready to step in wherever needed, successfully juggling administrative operations while actively contributing to the Fun Committee.
Overview
5
5
years of professional experience
Work History
Business office manager assistant
Aegis living Bellevue Overlake
11.2022 - Current
- Managed accounts receivable and payable functions, ensuring accurate and timely processing of invoices, payments, and collections
- Utilized strong organizational skills to maintain detailed records of financial transactions and employee's state compliance
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and maintaining positive relationships with clients and vendors
- Conducted data entry tasks with precision and efficiency, entering financial information into databases and spreadsheets
- Proactive problem-solver with a commitment to accuracy and attention to detail
- Overseen and manages concierge team, assisting in Hr generalist like couching and giving performance evaluation and coaching
Merchandise Coordinator
Homegoods
01.2022 - 10.2022
- Demonstrating proficiency in stocking shelves with various products, prioritizing organization and accessibility for customers
- Providing exceptional customer service by assisting patrons in locating items, offering product recommendations, and addressing inquiries or concerns
- Utilizing strong organizational skills to effectively organize and restructure departments for improved efficiency and customer satisfaction
- Operating as a cashier, accurately processing transactions, handling cash, and maintaining a tidy checkout area
Concierge
Aegis living issaquah
11.2019 - 04.2021
- Coordinate resident appointments and manage schedules to ensure smooth operations and timely service delivery
- Provide exemplary customer service, both face-to-face and via phone, addressing inquiries, resolving issues, and maintaining positive relationships with clients
- Execute precise data entry tasks to update records and maintain accurate databases
- Cultivate and nurture relationships with customers and vendors, ensuring strong rapport and effective communication channels
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
Education
High School Diploma -
Tahoma high school
Maple valley, WASkills
- Customer service
- Fast learner
- Organized
- Leadership
- Problem solving
- Teamwork
- Office administration
- Employee onboarding
- Relationship building
- Administrative support
Timeline
Business office manager assistant
Aegis living Bellevue Overlake
11.2022 - Current
Merchandise Coordinator
Homegoods
01.2022 - 10.2022
Concierge
Aegis living issaquah
11.2019 - 04.2021
High School Diploma -
Tahoma high school
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