Emily Flores Jimenez
San Jose,CA
Summary
Motivated and detail-oriented professional with a diverse background in customer service, animal care, and sales. Passionate about veterinary medicine, and committed to delivering high-quality service and care. Seeking to utilize my skills and experience in a veterinary clinic setting to further develop my knowledge in the field.
Overview
4
4
years of professional experience
Work History
Community Service Housing Officer
San Jose State University Police Department
San Jose, CA
09.2024 - Current
- Conduct foot patrols to ensure housing safety and respond swiftly to emergencies.
- Write detailed reports on incidents, contributing to improved campus security measures.
- Collaborate with team to address suspicious activities, enhancing community trust.
- Monitor alarms and respond effectively, minimizing potential threats.
- Utilize strong observational skills to identify and report criminal behavior.
Temporary Employee
RA Embroidery And Custom Printing
San Jose, CA
01.2024 - 08.2024
- Assisted customers in selecting sizes and designs, improving customer satisfaction.
- Processed transactions and managed customer accounts with accuracy.
- Worked with a team to improve service quality, resulting in increased customer retention.
Seasonal Sales Associate
Michaels
Fresno, CA
11.2023 - 02.2024
- Provided expert product guidance, enhancing customer satisfaction and boosting sales.
- Efficiently handled transactions and customer inquiries, ensuring smooth checkouts.
- Contributed to inventory management, optimizing store operations.
- Answered incoming telephone calls to provide store, products and services information.
Seasonal Sales Associate
Forever 21
San Jose, CA
10.2022 - 01.2023
- Advised customers on fashion choices to enhance shopping experience and loyalty.
- Helped customers find specific products, answered questions, and offered product advice.
- Managed cash register and ensured accurate transactions.
- Developed promotional strategies to increase sales volume.
Food and Beverage Associate
California’s Great America
Santa Clara, CA
04.2021 - 07.2022
- Maintained a clean and safe kitchen environment.
- Suggested menu items, improving customer satisfaction and repeat visits.
- Delivered meals promptly and efficiently.
- Prepared workstations with ingredients and tools to increase efficiency.
Sales Associate
Gap
Santa Clara, CA
07.2021 - 03.2022
- Assisted customers in product selection and processed sales transactions.
- Promoted store credit cards to engage customers and drive sales.
- Worked toward achieving store sales goals.
- Maintained knowledge of sales and promotions, return policies and security practices.
Food Runner
TopGolf
San Jacinto, CA
04.2021 - 06.2021
- Delivered meals to guests efficiently, ensuring excellent service.
- Collaborated with team members to ensure smooth operations.
- Created positive guest experiences with exceptional service.
- Ensured that all orders were correct before leaving the kitchen area.
Education
High School Diploma -
James Lick High School
San Jose, CA06-2023
Skills
- Customer Service & Client Relations
- Time Management & Organizational Skills
- Problem Solving & Critical Thinking
- Sales & Retail Expertise
- Team Collaboration & Leadership
- Attention to Detail
- Multitasking & Adaptability
Languages
Spanish
Professional
Volunteer/Intership Work
Intern Advanced Veterinary Medical Center – Milpitas, CA January 2025 - February 2025
- Completed 42 hours of clinical training in a veterinary environment.
- Assisted in patient care and examinations under veterinary supervision.
- Contributed to maintaining a sterile and organized clinical environment.
Volunteer California Central Valley SPCA – Fresno, CA February 2024 - May 2024
- Contributed 36 hours to maintaining clean and safe environments for animals.
- Assisted in animal care and adoption preparation.
- Supported adoption events, raising awareness for animal welfare.
Volunteer TutorBridge – San Jose, CA November 2020 - January 2021
- Conducted structured lessons to improve students' English and STEM skills.
- Developed personalized lesson plans to engage and boost student outcomes.
- Held weekly sessions, enhancing student confidence and academic performance.
Volunteer Rocketship Public Schools – San Jose, CA
- Supported school office tasks and improved operational efficiency.
- Distributed key information and contributed to administrative tasks.
- Helped resolve clerical issues, improving school workflow.
Timeline
Community Service Housing Officer
San Jose State University Police Department
09.2024 - Current
Temporary Employee
RA Embroidery And Custom Printing
01.2024 - 08.2024
Seasonal Sales Associate
Michaels
11.2023 - 02.2024
Seasonal Sales Associate
Forever 21
10.2022 - 01.2023
Sales Associate
Gap
07.2021 - 03.2022
Food and Beverage Associate
California’s Great America
04.2021 - 07.2022
Food Runner
TopGolf
04.2021 - 06.2021
High School Diploma -
James Lick High School
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