Emily Fortier
Lewiston,ME
Summary
Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
Overview
6
6
years of professional experience
Work History
Case Manager
Tri-County Mental Health Services
06.2024 - 01.2024
- Coordinate with the case manager to evaluate family dynamics, assess risk factors, and manage crisis situations
- Conduct comprehensive assessments and develop individualized care plans for clients, ensuring their needs and goals are met
- Advocate for clients' rights and entitlements, connecting them to appropriate resources and support networks
- Coordinate and facilitate communication with a multidisciplinary team of healthcare professionals, social workers, and community agencies to ensure seamless delivery of services.
After School Program Director
YMCA
06.2022 - 10.2022
- Connected and frequently communicated with students and parents regarding programs, policies and individual needs.
- Evaluated the effectiveness of current programs using qualitative feedback from stakeholders and quantitative metrics related to student success rates.
- Supervised up to 20 students during outdoor exercise periods, monitoring group and individual safety.
- Planned, arranged, and led field trips to different locations to allow for discovery learning.
Personal Vehicle Driver
UPS
09.2021 - 01.2022
- Responsible for delivering packages to customers in a timely and professional manner
- Carry packages
- Deliver packages
- Driving personal vehicle to customers' homes
- Report to managers at the end of workday.
Medical Biller
MaineHealth
10.2020 - 05.2021
- Responsible for processing payments and denials according to established guidelines
- Review medical record documentation to identify services provided by physicians and mid-level providers as it pertains to claims that are being filed
- Ensure accurate entry of work into designated billing systems
- Inputs charges, payments and adjustments to computerized system or posting to manual records.
CNA
Quarry Hill Retirement Community
09.2019 - 10.2020
- Provide direct patient care, including assisting with activities of daily living such as bathing, grooming, and feeding
- Monitor and record vital signs, such as blood pressure, pulse, and temperature, and report any abnormal findings to nursing staff
- Assist in transferring and positioning patients, ensuring their comfort and safety at all times
- Maintain a clean and organized environment, regularly sanitizing equipment and patient areas to prevent infections and ensure infection control protocols are followed.
Cocktail Waitress
Hollywood Casino Bangor
01.2018 - 11.2019
- Knowledge of state liquor laws
- Exceptional customer service
- Ability to navigate POS systems quickly
- Strong knowledge of mixed drink and cocktail terminology.
Transporter/ Driver
Cyr Bus Company
11.2017 - 11.2018
- Transport special needs children ranging from elementary school to high school
- Show a kind respectful personality to the kids
- Be able to help them in and out of vehicle.
Education
Hampden Academy
06.2015
Skills
- Certifications
- CPR
- American Heart Association
- Vital signs
- Nursing
- Senior care
- Caregiving
- Home care
- Medical billing
- Medical coding
- Insurance verification
- Hospital experience
- CPT coding
- Medical terminology
- American Sign language
- Service planning
- Decision-Making
- Family Education Programs
- Codes of conduct
- Performance Evaluations
- Physical Education
Timeline
Case Manager
Tri-County Mental Health Services
06.2024 - 01.2024
After School Program Director
YMCA
06.2022 - 10.2022
Personal Vehicle Driver
UPS
09.2021 - 01.2022
Medical Biller
MaineHealth
10.2020 - 05.2021
CNA
Quarry Hill Retirement Community
09.2019 - 10.2020
Cocktail Waitress
Hollywood Casino Bangor
01.2018 - 11.2019
Transporter/ Driver
Cyr Bus Company
11.2017 - 11.2018
Hampden Academy
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