Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
Overview
6
6
years of professional experience
Work History
Case Manager
Tri-County Mental Health Services
2024.06 - 2024.01
Coordinate with the case manager to evaluate family dynamics, assess risk factors, and manage crisis situations
Conduct comprehensive assessments and develop individualized care plans for clients, ensuring their needs and goals are met
Advocate for clients' rights and entitlements, connecting them to appropriate resources and support networks
Coordinate and facilitate communication with a multidisciplinary team of healthcare professionals, social workers, and community agencies to ensure seamless delivery of services.
After School Program Director
YMCA
2022.06 - 2022.10
Connected and frequently communicated with students and parents regarding programs, policies and individual needs.
Evaluated the effectiveness of current programs using qualitative feedback from stakeholders and quantitative metrics related to student success rates.
Supervised up to 20 students during outdoor exercise periods, monitoring group and individual safety.
Planned, arranged, and led field trips to different locations to allow for discovery learning.
Personal Vehicle Driver
UPS
2021.09 - 2022.01
Responsible for delivering packages to customers in a timely and professional manner
Carry packages
Deliver packages
Driving personal vehicle to customers' homes
Report to managers at the end of workday.
Medical Biller
MaineHealth
2020.10 - 2021.05
Responsible for processing payments and denials according to established guidelines
Review medical record documentation to identify services provided by physicians and mid-level providers as it pertains to claims that are being filed
Ensure accurate entry of work into designated billing systems
Inputs charges, payments and adjustments to computerized system or posting to manual records.
CNA
Quarry Hill Retirement Community
2019.09 - 2020.10
Provide direct patient care, including assisting with activities of daily living such as bathing, grooming, and feeding
Monitor and record vital signs, such as blood pressure, pulse, and temperature, and report any abnormal findings to nursing staff
Assist in transferring and positioning patients, ensuring their comfort and safety at all times
Maintain a clean and organized environment, regularly sanitizing equipment and patient areas to prevent infections and ensure infection control protocols are followed.
Cocktail Waitress
Hollywood Casino Bangor
2018.01 - 2019.11
Knowledge of state liquor laws
Exceptional customer service
Ability to navigate POS systems quickly
Strong knowledge of mixed drink and cocktail terminology.
Transporter/ Driver
Cyr Bus Company
2017.11 - 2018.11
Transport special needs children ranging from elementary school to high school
Show a kind respectful personality to the kids
Be able to help them in and out of vehicle.
Education
Hampden Academy
06.2015
Skills
Certifications
CPR
American Heart Association
Vital signs
Nursing
Senior care
Caregiving
Home care
Medical billing
Medical coding
Insurance verification
Hospital experience
CPT coding
Medical terminology
American Sign language
Service planning
Decision-Making
Family Education Programs
Codes of conduct
Performance Evaluations
Physical Education
Timeline
Case Manager
Tri-County Mental Health Services
2024.06 - 2024.01
After School Program Director
YMCA
2022.06 - 2022.10
Personal Vehicle Driver
UPS
2021.09 - 2022.01
Medical Biller
MaineHealth
2020.10 - 2021.05
CNA
Quarry Hill Retirement Community
2019.09 - 2020.10
Cocktail Waitress
Hollywood Casino Bangor
2018.01 - 2019.11
Transporter/ Driver
Cyr Bus Company
2017.11 - 2018.11
Hampden Academy
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