Emily Fortier
OHI
Hampden,ME
1
Certification
9
years of professional experience
Experienced with managing medication schedules and patient care in residential settings. Utilizes knowledge of healthcare protocols to ensure compliance and safety. Track record of maintaining accurate records and effective communication with team members.
Work History
Certified Residential Medication Aide
10 Months- Administered medications accurately and promptly to residents, ensuring adherence to prescribed treatment plans.
- Monitored residents' health conditions and reported changes to nursing staff, facilitating timely interventions.
- Assisted in the development and implementation of individualized care plans, enhancing overall resident well-being.
- Trained new staff on medication administration protocols and compliance standards, improving team efficiency.
Cleaner/ manager
5 Months- Trained new staff on cleaning procedures, safety protocols, and equipment usage, enhancing team readiness and operational efficiency.
- Established positive relationships with clients by responding promptly to concerns and feedback, fostering trust and satisfaction.
- Developed and implemented cleaning schedules and checklists, optimizing workflow and ensuring thoroughness in service delivery.
House Cleaner
3 Months- Utilized common cleaning products, equipment, and techniques to maintain cleanliness standards. Collaborated effectively with team members while also excelling in independent tasks. Expertise in managing multiple tasks in a fast-paced environment. Executed cleaning tasks including sweeping, mopping, dusting, vacuuming, and polishing to ensure thorough cleanliness.
- Managed daily cleaning operations for rental properties, ensuring high standards of cleanliness and guest satisfaction.
- Oversaw inventory and supply management, facilitating timely replenishment of cleaning materials.
- Trained and mentored new staff on cleaning procedures and safety protocols, enhancing team efficiency.
Case Manager
6 Months- Facilitated comprehensive assessments to identify client needs and develop tailored treatment plans.
- Coordinated care with multidisciplinary teams to ensure continuity and quality of mental health services.
- Monitored client progress, adjusting intervention strategies to enhance outcomes and meet changing needs.
After School Program Coordinator
4 Months- Coordinated program logistics to enhance participant engagement and satisfaction.
- Developed and implemented program schedules, ensuring alignment with organizational goals.
- Facilitated staff training sessions to improve service delivery and team performance.
Instacart Shopper
5 Months- Streamlined order fulfillment processes to enhance delivery efficiency and customer satisfaction.
- Managed inventory checks to ensure availability of high-demand products for timely deliveries.
- Developed strategies to optimize shopping routes, reducing time spent on deliveries.
UPS Personal Vehicle Driver
4 Months- Operated delivery vehicles in compliance with safety regulations and company policies.
- Navigated routes efficiently to ensure timely deliveries and enhance customer satisfaction.
- Communicated effectively with dispatchers to coordinate delivery schedules and address issues promptly.
Medical Biller
7 Months- Processed and submitted insurance claims using advanced billing software to ensure timely reimbursements.
- Reviewed patient records for accuracy, identifying discrepancies to maintain compliance with regulations.
- Collaborated with healthcare providers to resolve billing inquiries, strengthening relationships and improving service quality.
CNA
1 Year 1 Month- Provided preventative care to residents. Monitored patient stability by checking vital signs and weight, and recording intake information. Administered therapeutic treatments, non-sterile dressings, ice packs and baths. Follow directions from nurse on duty. 2 above and beyond awards.
Cocktail Waitress/Server
1 Year 10 Months- Delivered exceptional customer service in high-pressure casino environment.
- Managed drink orders efficiently while ensuring compliance with liquor laws.
- Coordinated with bartenders to maintain stock levels and quality of beverages.
Transporter/Driver
1 Year- Operated buses safely and efficiently, ensuring timely transport of passengers.
- Conducted pre-trip inspections to maintain compliance with safety regulations.
- Assisted in training new drivers on operational protocols and safety standards.
Education
High School Diploma
Skills
Vital signs monitoring
Mental health support
Physical assistance
Patient care
Medication administration
Resident support
Records updating
Teamwork
Willingness to learn
Certification
CRMA, MHRT-1, Driver's License, CPR Certification, First Aid Certification
Timeline
Certified Residential Medication Aide
OHI
11.2025 - CurrentRead More
Cleaner/ manager
Trinity Cleaning And Restoration
05.2025 - 10.2025Read More
House Cleaner
Salt air rental properties
08.2024 - 11.2024Read More
Case Manager
Tri- County Mental Health
07.2023 - 01.2024Read More
After School Program Coordinator
YMCA
06.2022 - 10.2022Read More
Instacart Shopper
Instacart
01.2022 - 06.2022Read More
UPS Personal Vehicle Driver
UPS
09.2021 - 01.2022Read More
Medical Biller
MaineHealth
10.2020 - 05.2021Read More
CNA
QUARRY HILL RETIREMENT COMMUNITY
09.2019 - 10.2020Read More
Cocktail Waitress/Server
Hollywood Casino Bangor
01.2018 - 11.2019Read More
Transporter/Driver
Cyr Bus Lines
11.2017 - 11.2018Read More
Hampden Academy
High School Diploma
Read More