Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Emily Foster

Peoria,IL

Summary

Driven professional with a proven track record at Dairy Queen Grill & Chill, enhancing team development and customer satisfaction. Excelled in operations management and employee performance evaluations, significantly reducing cash discrepancies. Skilled in creating positive environments and improving service quality, demonstrating exceptional product knowledge and leadership abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Assistant Manager

Dairy Queen Grill & Chill
Peoria, IL
02.2023 - 05.2024
  • Mentored team members to enhance professional development and accountability in the workplace.
  • Generated repeat business through exceptional customer service.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Supervised day-to-day operations to meet performance, quality, and service expectations.

Restaurant Hostess

Suite Fire
Peoria, IL
10.2022 - 03.2023
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Prepared dining room for service by cleaning, organizing tables, and placing table settings.
  • Delivered unparalleled service to drive positive dining experience and repeat customer visits.
  • Answered customer questions about hours, seating, and menu information.

Crew Member

Dairy Queen Orange Julius
Bartonville, IL
03.2020 - 11.2022
  • Collaborated with team members to complete orders.
  • Worked front counter, drive-thru, and other areas.
  • Cleaned and maintained all areas of the restaurant to promote a clean image.
  • Stocked shelves to organize aisles in assigned departments.

Dance Teacher's Assistant

Dance Connection
Bartonville, IL
09.2019 - 05.2022
  • Worked in a team-based environment to uphold quality and continuity of service to clients.
  • Taught "Tiny Tappers," "Princess Ballerinas," and ages 9-13.
  • Assisted with the coordination and administration of the complete dance program.
  • Created a healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.

Education

Associate of Science - Radiography

Illinois Central College
East Peoria, IL
05.2025

High School Diploma -

Illini Bluffs
Glasford, IL
05-2022

Skills

  • Operations Management
  • Product and service knowledge
  • Employee Performance Evaluations
  • Feeding Assistance
  • Healthcare ethics
  • Vital signs monitoring
  • Patient Safety
  • Medical terminology knowledge
  • Basic Life Support
  • Communication skills

Certification

  • Certified Nursing Assistant

Timeline

Assistant Manager

Dairy Queen Grill & Chill
02.2023 - 05.2024

Restaurant Hostess

Suite Fire
10.2022 - 03.2023

Crew Member

Dairy Queen Orange Julius
03.2020 - 11.2022

Dance Teacher's Assistant

Dance Connection
09.2019 - 05.2022

Associate of Science - Radiography

Illinois Central College

High School Diploma -

Illini Bluffs

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