Summary
Overview
Work History
Education
Skills
Timeline
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Emily Freeman

Linden,AL

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience

Work History

Waitress

Red Barn
04.2023 - Current
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Increased sales significantly by upselling higher-end products to customers.

Administrative Assistant/Scales Operator

Superior Inland Terminals
09.2022 - Current
  • Operated weigh scales and issued tickets when necessary.
  • Communicated with operators to share information related to product.
  • Complied with safety regulations to avoid potential injuries and support company goals.
  • Maintained accurate and up to date certificates for the terminal.
  • Maintained an accurate inventory
  • Answered customer calls professionally and routed to appropriate person.
  • Maintained tidy work area to reduce likelihood of accidents.
  • Greeted customers and provided excellent service to internal and external clients.
  • Verified track sheet and communicated with transloaders to monitor accuracy of loaded products.
  • Created sales orders and invoices

Administrative Assistant

WestRock
05.2021 - 09.2022
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Maintained safety hours for employees
  • Assisted development and implementation of new administrative procedures.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Volunteered to help with special projects of varying degrees of complexity.

Daycare Assistant Teacher

Sheffield Daycare
02.2021 - 05.2021
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Assisted children with regular handwashing and wiped down hard surfaces often to minimize germ spread.
  • Arrived at assigned areas on time, prepared, and ready to work.
  • Complied with strict safety and organizational regulations, policies, and procedures.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Served as positive role model, promoting healthy interpersonal behaviors.

Education

Associate of Applied Science - Business Administration

Coastal Alabama Community College
Thomasville, AL

High School Diploma -

Sweet Water High School
Sweet Water, AL

Skills

  • Table Setting Arrangements
  • Seating Assignment Preparation
  • Accurate Money Handling
  • Price Memorization
  • Customer Service
  • Data Entry Documentation
  • Account Balancing
  • Internal Communications
  • Self Starter
  • Microsoft Office

Timeline

Waitress

Red Barn
04.2023 - Current

Administrative Assistant/Scales Operator

Superior Inland Terminals
09.2022 - Current

Administrative Assistant

WestRock
05.2021 - 09.2022

Daycare Assistant Teacher

Sheffield Daycare
02.2021 - 05.2021

Associate of Applied Science - Business Administration

Coastal Alabama Community College

High School Diploma -

Sweet Water High School

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Emily Freeman