Emily Fritz
Midland
Summary
Responsible Animal Caretaker skilled in bathing, grooming and general animal welfare management. Promotes good health with fun, safe and clean environments. Dependably carries out instructions and stays current on schedules. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Professional Pet Stylist
Petsmart
06.2018 - Current
- Enhanced customer satisfaction by providing personalized grooming services tailored to each pet's needs and preferences.
- Gained trust of pets through gentle handling techniques, minimizing stress during grooming appointments.
- Balanced multiple appointments simultaneously without compromising attention to detail or customer satisfaction levels.
- Educated pet owners on proper grooming techniques and at-home care, promoting healthier pets and reduced need for professional intervention.
- Mentored junior groomers in best practices, improving overall team performance and skillsets.
- Promoted parasite protection as well as skin and coat health through regular grooming, dietary suggestions, and supplement recommendations for pet owners.
- Contributed positively to the work environment by fostering a collaborative and supportive atmosphere among team members.
- Collaborated with team members to ensure smooth daily operations, consistently meeting scheduling demands and maintaining high-quality standards.
- Improved time efficiency by streamlining grooming processes, allowing for more appointments per day.
- Handled difficult customers diplomatically while addressing concerns promptly, minimizing negative feedback or potential conflicts.
- Built strong client relationships through excellent communication and customer service skills, leading to increased repeat business.
- Demonstrated expertise in various grooming styles and techniques to accommodate diverse breeds and sizes of pets.
Education
No Degree - Dog Grooming
Petsmart Grooming Academy
05.2019
High School Diploma -
Michigan Great Lakes Virtual Academy
06.2018
Skills
- Skin and Coat Care
- Patience and Empathy
- Animal handling expertise
- Advanced Scissoring Skills
- Nail Trimming Competence
- Grooming Technique Mastery
- Animal Behavior Assessment
- Continuing Education Commitment
http://www.instagram.com/emi_grooms?igsh=dGptazVvcm92eDdh&utm_source+qr
Portfolio of multiple personal grooms showcasing different grooming techniques.
Timeline
Professional Pet Stylist
Petsmart
06.2018 - Current
No Degree - Dog Grooming
Petsmart Grooming Academy
High School Diploma -
Michigan Great Lakes Virtual Academy